> ## Documentation Index
> Fetch the complete documentation index at: https://docs.buildbetter.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Common Issues

> Troubleshooting guide for common BuildBetter issues and their solutions

## Quick Solutions

<CardGroup cols={2}>
  <Card title="Connection Issues" icon="wifi">
    Most common connectivity problems and fixes
  </Card>

  <Card title="Recording Problems" icon="microphone-slash">
    Solutions for recording and audio issues
  </Card>

  <Card title="Access Issues" icon="lock">
    Resolve login and permission problems
  </Card>

  <Card title="Integration Issues" icon="plug">
    Fix common integration challenges
  </Card>
</CardGroup>

## Connection Problems

<AccordionGroup>
  <Accordion title="Can't Connect to Meetings">
    ```yaml theme={null}
    symptoms:
      - Bot fails to join meetings
      - Connection timeouts
      - Platform access errors

    solutions:
      - Verify calendar integration
      - Check meeting URL format
      - Confirm platform permissions
      - Test network connectivity
    ```
  </Accordion>

  <Accordion title="API Connection Failures">
    ```yaml theme={null}
    symptoms:
      - API timeout errors
      - Authentication failures
      - Rate limit exceeded

    solutions:
      - Verify API credentials
      - Check rate limits
      - Test API endpoints
      - Review error logs
    ```
  </Accordion>
</AccordionGroup>

## Recording Issues

### Audio Problems

```yaml theme={null}
common_issues:
  no_audio:
    symptoms:
      - Silent recordings
      - Missing audio tracks
      - Low volume
    solutions:
      - Check audio source
      - Verify permissions
      - Test microphone
      - Adjust settings

  poor_quality:
    symptoms:
      - Background noise
      - Echo effects
      - Audio distortion
    solutions:
      - Use noise cancellation
      - Check internet speed
      - Optimize settings
      - Update software
```

### Recording Failures

```yaml theme={null}
recording_issues:
  failed_start:
    - Check platform permissions
    - Verify bot access
    - Test connection
    - Review settings
  
  interrupted_recording:
    - Check network stability
    - Monitor system resources
    - Verify storage space
    - Review error logs
```

<Warning>
  Always test recording settings before important meetings.
</Warning>

## Access & Authentication

<Steps>
  <Step title="Login Issues" stepNumber={1}>
    * Reset password
    * Clear browser cache
    * Check email verification
    * Contact support
  </Step>

  <Step title="Permission Problems" stepNumber={2}>
    * Verify role assignments
    * Check access levels
    * Review workspace settings
    * Update permissions
  </Step>

  <Step title="SSO Problems" stepNumber={3}>
    * Verify SSO configuration
    * Check identity provider
    * Test SSO connection
    * Review error messages
  </Step>
</Steps>

## Integration Challenges

### Platform Integration

```yaml theme={null}
integration_issues:
  calendar:
    problems:
      - Sync failures
      - Missing meetings
      - Update delays
    solutions:
      - Reconnect calendar
      - Check permissions
      - Verify settings
      - Update integration

  crm:
    problems:
      - Data sync issues
      - Field mapping errors
      - Update conflicts
    solutions:
      - Review mapping
      - Check credentials
      - Test connection
      - Update config
```

### Third-Party Tools

```yaml theme={null}
tool_issues:
  connectivity:
    - API authentication
    - Endpoint access
    - Rate limiting
    - Token expiration
  
  data_sync:
    - Sync conflicts
    - Missing data
    - Format issues
    - Update failures
```

<Note>
  Keep integration configurations up to date for optimal performance.
</Note>

## Storage & Processing

<CardGroup cols={2}>
  <Card title="Storage Issues" icon="hard-drive">
    * Space limitations
    * Upload failures
    * Access problems
    * Sync errors
  </Card>

  <Card title="Processing Problems" icon="microchip">
    * Transcription delays
    * Analysis failures
    * Queue backlog
    * Resource limits
  </Card>
</CardGroup>

## Performance Issues

### System Performance

```yaml theme={null}
performance_problems:
  slow_response:
    - Clear cache
    - Check connection
    - Update browser
    - Optimize settings
  
  resource_usage:
    - Monitor usage
    - Close unused tabs
    - Clear temporary files
    - Update application
```

### Feature Performance

```yaml theme={null}
feature_issues:
  analysis_delays:
    - Check queue status
    - Verify file size
    - Monitor progress
    - Contact support
  
  search_problems:
    - Optimize query
    - Check indexing
    - Verify permissions
    - Review filters
```

<Tip>
  Regular maintenance and updates help prevent common performance issues.
</Tip>

## Error Messages

<AccordionGroup>
  <Accordion title="Common Error Codes">
    ```yaml theme={null}
    error_codes:
      400:
        - Bad request format
        - Invalid parameters
        - Missing data
      401:
        - Authentication required
        - Invalid credentials
        - Expired token
      403:
        - Insufficient permissions
        - Access denied
        - Rate limited
      500:
        - Server error
        - Processing failure
        - System overload
    ```
  </Accordion>

  <Accordion title="Error Resolution">
    ```yaml theme={null}
    resolution_steps:
      validation_errors:
        - Check input format
        - Verify parameters
        - Review documentation
      auth_errors:
        - Update credentials
        - Refresh token
        - Verify permissions
      system_errors:
        - Retry operation
        - Check status
        - Contact support
    ```
  </Accordion>
</AccordionGroup>

## Recovery Steps

### Data Recovery

```yaml theme={null}
recovery_procedures:
  lost_data:
    - Check recycle bin
    - Review backups
    - Check versions
    - Contact support
  
  corrupted_files:
    - Download backup
    - Verify integrity
    - Restore version
    - Rebuild index
```

### Account Recovery

```yaml theme={null}
account_issues:
  locked_account:
    - Verify identity
    - Reset password
    - Contact admin
    - Review activity
  
  lost_access:
    - Password reset
    - 2FA recovery
    - Admin assistance
    - Support ticket
```

<Info>
  For persistent issues, contact BuildBetter support with detailed error information and steps to reproduce.
</Info>