> ## Documentation Index
> Fetch the complete documentation index at: https://docs.buildbetter.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings & Access

> How to request access to Synthetic Personas and configure the person types that guide persona generation

## Requesting Access

Synthetic Personas is gated per organization. If the feature isn't turned on for your workspace, opening Personas shows an unlock page with a short overview and a **Request Access** button. Use that button — our team will enable the feature for your organization.

<Info>
  Once Personas is enabled for your org, it's available to everyone in the workspace with standard access. There are no role-level restrictions layered on top.
</Info>

## Person Types

Person Types are templates that describe the kinds of people who show up in your calls and data — for example, "VP of RevOps", "IT admin", "power user". They do two things:

1. **Label people** that appear in your calls and signals
2. **Guide persona generation** — when you generate a persona from a prompt or in bulk, the system recommends from your Person Types

Person Types live in **Org Settings → Customization → Personas**.

### Two Kinds of Person Types

| Type                 | Source                                           | Editable?                                  |
| -------------------- | ------------------------------------------------ | ------------------------------------------ |
| **Manually labeled** | Custom types your org created                    | Yes — edit, rename, change icon, or delete |
| **Auto-detected**    | Detected by the BuildBetter Agent from your data | No — read-only, managed by the system      |

### Managing Custom Person Types

From the Personas settings page you can:

* Create a new custom person type with a name, description, and optional icon
* Edit any custom type's name, description, or icon
* Delete custom types you no longer need

Auto-detected person types show up in the same list but are not editable — they update as the BuildBetter Agent learns more about who's in your data.

<Tip>
  Invest a little time upfront in custom Person Types. Bulk persona generation is much more useful when the underlying type templates match your real audience segments.
</Tip>

## Linking to Knowledge

Any persona can be linked to a Knowledge page. The linked page is included as extra context in:

* Persona Chat — answers draw from the Knowledge page as well as signals
* Persona Tests — respondents consider the Knowledge content when reacting

This is useful for pulling in things the AI can't infer from signals alone — like a competitor brief, a positioning doc, or a detailed ICP write-up.

## Saving Results to Knowledge

From any completed test run you can save the results back to Knowledge. This creates a new Knowledge page that contains the prompt, aggregate metrics, top respondents, and breakdown by type — so research findings live alongside the rest of your team's documentation.