> ## Documentation Index
> Fetch the complete documentation index at: https://docs.buildbetter.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Settings

> Comprehensive guide to all notification options in BuildBetter, including user and workplace notifications.

BuildBetter provides a robust notification system to keep you and your team informed about important events, summaries, and reports. Notifications can be managed at both the user and organization (workplace) level.

## Table of Contents

* [User Notification Settings](#user-notification-settings)
* [Workplace Notification Settings](#workplace-notification-settings)
* [Email Summary Notifications](#email-summary-notifications)
* [Call Consent Emails](#call-consent-emails)
* [Upcoming Call Consent Emails](#upcoming-call-consent-emails)
* [External Call Summary Emails](#external-call-summary-emails)
* [Weekly Report Summaries](#weekly-report-summaries)
* [Default Behavior & Onboarding](#default-behavior--onboarding)
* [Deep Links to Specific Questions](#deep-links-to-specific-questions)

***

## User Notification Settings

Each user can control their own notification preferences across two settings pages:

### Settings > Notifications

<CardGroup cols={1}>
  <Card title="Call Summary Emails" icon="envelope">
    Receive an email summary after a call you attended is processed.
    <b>Default:</b> ON.
    <b>Location:</b> Settings > Notifications
  </Card>

  <Card title="Weekly Cluster Trend Report" icon="chart-line">
    Receive a weekly email with trending clusters and insights from your organization's data.
    <b>Default:</b> ON.
    <b>Location:</b> Settings > Notifications
  </Card>
</CardGroup>

### Settings > Privacy & Security

<CardGroup cols={1}>
  <Card title="Allow Pre-consent Email" icon="envelope-open">
    Sends an email to participants 24 hours before a scheduled call, requesting consent for recording.
    <b>Default:</b> ON.
    <b>Location:</b> Settings > Privacy & Security
  </Card>
</CardGroup>

***

## Workplace Notification Settings

Some notifications can be managed at the organization level in **Settings > Administration > Workspace**.\
Admins can set org-wide defaults or enforce notification policies for all users.

<CardGroup cols={1}>
  <Card title="External Call Summary Emails" icon="envelope">
    Receive summaries for external calls (calls with external participants).\
    <b>Default:</b> ON.\
    <b>How to turn off:</b> Toggle in your user or org settings (if available).
  </Card>
</CardGroup>

***

## Email Summary Notifications

* **Internal Call Summary Emails:**
  * Sent after a call you attended is processed.
  * Default: ON for all users.
  * You will receive these unless you turn them off in your user settings.
  * If you turn them off, you will not receive summaries, but others with it ON will still get their own.

* **External Call Summary Emails:**
  * Sent for calls with external participants.
  * Default: ON for all users.
  * You will receive these unless you turn them off in your user or org settings.

***

## Call Consent Emails

* **Allow Pre-consent Email:**
  * Sent to participants 24 hours before a scheduled call, requesting consent for recording.
  * Default: ON for all users.
  * **Location:** Settings > Privacy & Security
  * If you turn this off, you will not send pre-consent emails for calls you organize.

***

## Weekly Report Summaries

* **Weekly Cluster Trend Report:**
  * Sent weekly with trending clusters and insights.
  * Default: ON for all users.
  * You will receive this unless you turn it off in your user settings.

***

## Default Behavior & Onboarding

* All notification toggles are ON by default for new users.
* During onboarding, users can turn off any notification type.
* If you do not turn them off, you will receive all notifications.
* If you turn them off, you will not receive those notifications, but other users in your org may still get them if their toggles are ON.

***

## Deep Links to Specific Questions

* [How do I turn off call summary emails?](#user-notification-settings)
* [How do I disable call consent emails?](#call-consent-emails)
* [How do I turn off external call summary emails?](#workplace-notification-settings)
* [When will I still receive weekly report summaries?](#weekly-report-summaries)

<Info>
  You will continue to receive notifications unless you explicitly turn them off. If other people at your organization still have a notification ON, they may still receive it even if you have turned it off for yourself.
</Info>