Changelog

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🚀 What’s New

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🎥 Enhanced Recording Features (Desktop App)

• Screen & Webcam Recording: Easily record your screen or webcam (or both simultaneously) with intuitive controls. Create clear, professional MP4 or WebM recordings, complete with webcam overlays positioned exactly where you want.
• Audio-Only Recordings: Quickly capture microphone or system audio, saving as accessible MP3 files. Mac users can now effortlessly capture system audio natively.
• Easy Local Access: Automatically save recordings to your device, making backups and offline access simple.
• Quick Controls: Manage your recordings directly from your desktop tray, simplifying your workflow.

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📊 Powerful Data & Table Management

• Easy Filtering & Sorting: Quickly find insights with new intuitive filter and multi-column sorting capabilities, remembered across sessions.
• Improved Table Performance: Smooth navigation and quick rendering for large datasets, with convenient expandable previews for summaries.
• Natural Language Queries: Use everyday language to effortlessly create filters and pinpoint the exact data you need.
• Undo & Revert: Easily revert filters and sorting changes—no more worrying about accidental edits.

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🗂️ Improved Folder & Asset Navigation

• Effortless Browsing: Quickly navigate folders with clear pagination, easy-to-use debounced search, and informative folder previews.

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🛠️ Expanded Integrations & Conversation Types

• HubSpot Tickets: Now fully integrated as a conversation platform, enabling streamlined customer interactions directly within BuildBetter.
• Selective Call Imports: Enhanced filtering options for Gong and Fireflies imports, ensuring only the most relevant content is synced.

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🚀 What’s New

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📅 Smarter Folder Organization

• Sort and filter folder items by their actual creation date, not just when they were added to the folder.
• Large folders now load smoothly with pagination - no more waiting for hundreds of items to load.
• See accurate item counts and preview samples of folder contents.

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🚫 Advanced Import Filtering

• New “Title Does Not Contain” filter for call imports.
• Exclude unwanted calls automatically during import from Fireflies.ai and Gong.
• Case-insensitive matching makes filtering more flexible.

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✨ Improvements & Enhancements

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💬 Better Slack Integration

• Smarter error handling that doesn’t affect other integrations.
• Get notified only about issues that affect you specifically.
• Clearer guidance when reauthorization is needed.
• Improved permission checks with helpful prompts.

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🤖 Smarter AI Classification

• Persona classification now automatically adapts to your custom personas.
• AI prompts update dynamically when you change your persona list.
• More accurate classification for your specific use cases.

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🔔 Enhanced Notifications

• Comment notifications now take you directly to the specific comment.
• No more hunting through long transcripts to find what someone said.

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🎥 Better Bot Management

• Bot images now properly reflect your current settings.
• Clear indication that bot setting changes only apply to future calls.
• Improved visual feedback for bot configuration.

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🚀 Performance Improvements

• Faster extraction queries with better data isolation.
• Improved folder browsing with smoother pagination.
• More responsive UI across the platform.

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🐛 Bug Fixes

• Fixed speaker attribution issues during imports - Speaker 0 now correctly identified.
• Resolved recording limit display showing incorrect status.
• Fixed folder loading issues and UI glitches.
• Corrected bot image display when set to “none”.
• Improved handling of folder data to prevent loading errors.

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🔧 Technical Updates

• Enhanced system architecture for better performance and reliability.
• Improved data consistency across imports and integrations.
• Various backend optimizations for smoother operation.
• Application version updated to 3.9.6.

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📅 Updated Release (2025-06-16)

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🚀 New Features

• Sort Signals by Newest or Oldest: Easily find relevant data faster by sorting signals according to recency.
• Infinite Scroll for Signals: Browse through large sets of signals effortlessly without manual pagination; data automatically loads as you scroll.
• Unlimited Organization Recording Limits: Organizations can now choose unlimited recording times. You can easily set or clear this limit directly in your organization settings.

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✨ Improvements & Enhancements

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⚡ Faster Performance

• Improved Data Load Speed: Signals and extractions now load significantly faster thanks to optimized database queries and reduced data fetching overhead.

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🎯 Enhanced User Experience

• Clearer Loading Feedback: You’ll see responsive visual indicators and skeleton placeholders clearly distinguishing between loaded and loading states, making your interactions smoother and more intuitive.
• Consistent Sorting Across Pages: Signals and folder items now maintain consistent sorting, making navigation intuitive.

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🔍 Better Search & Organization Management

• Faster and More Relevant Search: Searches now return quicker and more relevant results due to optimized indexing.
• Simplified Organization Settings: Organization usage and recording limits settings have improved clarity, and you’ll receive clear notifications when settings are updated.

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🐛 Bug Fixes

• Resolved Stability Issues: Fixed an issue causing unnecessary reloads on the signals page, making the experience smoother and more reliable.

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🚀 What’s New

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💬 Automated Slack Import Scheduling

• Schedule automatic imports of Slack conversations on your preferred schedule (daily, weekly, etc.).
• Choose your timezone and exact time for imports to run.
• See when your last import occurred directly in the configuration.
• Select between importing conversations or pushing summaries.

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🔄 Smarter Slack Integration

• Automatic detection when Slack app is uninstalled with proper cleanup.
• Prevents duplicate channel configurations - each channel can only be imported once.
• Clear, human-readable schedule summaries so you know exactly when imports will run.
• Better error messages and validation to help you set up integrations correctly.

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📊 Flexible Data Import Options

• Import data from more sources including local files, web URLs, and cloud storage.
• Better speaker identification in imported conversations.
• Support for various data formats and sources.

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✨ Improvements & Enhancements

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🤖 AI Model Upgrades

• Upgraded to our latest AI models for better quality across all features.
• Improved accuracy in summaries, extractions, and document generation.
• Faster processing with higher token limits.

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📈 Data Quality Improvements

• Even stricter quality standards for datasets (validation threshold increased).
• Better citation management - old citations are properly cleared before regeneration.
• More reliable extraction results with fewer duplicates.

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🎨 Interface Enhancements

• Improved Slack configuration interface with better schedule pickers.
• Real-time validation with immediate feedback.
• Helpful tooltips and preview of your import schedule.
• Clearer distinction between different configuration types.

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🐛 Bug Fixes

• Fixed “Last Import” time showing incorrect future dates.
• Resolved timezone issues with scheduled imports running at wrong times.
• Corrected duplicate data issues in citations and extractions.
• Fixed permission errors preventing regular users from accessing Slack features.
• Improved handling of inactive or deleted user notifications.
• Better speaker mapping in imported conversations.

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🔧 Technical Updates

• Enhanced security for Slack integrations.
• Improved system architecture for better reliability.
• Various backend optimizations for improved performance.
• Application version updated to 3.9.5.

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🚀 What’s New

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👥 Bulk People Management

• Select and delete multiple people at once from your People table.
• Streamlined cleanup of duplicate or outdated contacts with confirmation dialogs.
• Changes reflect immediately across your workspace.

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🔗 Smarter Integration Monitoring

• See real-time status of your Intercom integration (connected, disconnected, or restricted).
• Get clear notifications and guidance when integrations need attention.
• Know exactly when and why an integration isn’t working as expected.

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📑 Unlimited Data Access

• Access all your extractions and data without artificial limits.
• Handle large result sets smoothly - perfect for comprehensive analysis.
• No more pagination restrictions when working with extensive datasets.

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✨ Improvements & Enhancements

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📅 Smarter Calendar Sync

• Calendar events now sync more efficiently, processing only actual changes.
• Reduced duplicate notifications and unnecessary updates.
• Better handling of large calendars with hundreds of events.
• Improved detection and handling of deleted calendar events.

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🎯 Enhanced Speaker Assignment

• “Assign Speaker” feature now works more reliably in call recordings.
• Clear error messages if something goes wrong.
• Better navigation to the exact moment in the transcript.

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📊 Higher Quality Datasets

• Stricter quality standards for dataset validation ensure better data accuracy.
• Improved logging helps track dataset creation and updates.

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🚀 Performance Improvements

• Faster processing of large batches of data.
• More efficient handling of background tasks.
• Reduced system load for smoother overall performance.

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🐛 Bug Fixes

• Fixed speaker assignment button not updating properly in some cases.
• Resolved issues with calendar event deletions not being recognized.
• Corrected problems with empty conversations creating unnecessary processing jobs.
• Fixed integration status not displaying correctly in settings.
• Improved error handling throughout the application.

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🔧 Technical Updates

• Enhanced command-line tools for power users and administrators.
• Improved system architecture for better reliability and maintainability.
• Cleaned up outdated code for improved performance.
• Application version updated to 3.9.4.

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🚀 What’s New

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📊 Datasets - Organize Your Data Like Never Before

• Create custom datasets to organize and analyze your calls, documents, and insights.
• Build powerful data collections with custom columns and automated value generation.
• Share datasets with specific team members or keep them private for your own analysis.
• Natural language filtering - just describe what you’re looking for and we’ll find it.

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🔍 Advanced Signals Table

• Completely redesigned signals view with lightning-fast infinite scrolling.
• Sort by multiple columns and apply complex filters with ease.
• Create and manage topics and keywords directly from the filter interface.
• Side panel view for detailed signal information without leaving the table.

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✅ Document Verification & Citations

• Track and verify important information extracted from your documents.
• Highlight phrases to create citation datasets for review workflows.
• Perfect for compliance, fact-checking, and quality assurance.

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🔐 Enterprise Single Sign-On (SSO)

• Automatic SSO provider detection based on your email domain.
• Seamless login experience for organizations with custom authentication.

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✨ Improvements & Enhancements

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⚡ Supercharged Performance

• Tables now load instantly with smooth infinite scrolling - no more pagination.
• Real-time updates show data as it’s being processed.
• Drag and drop columns to reorder them exactly how you want.
• Your table preferences are remembered across sessions.

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🤝 Smarter Collaboration

• Enhanced sharing permissions for datasets and documents.
• Access datasets through document citations, not just as the creator.
• More flexible team collaboration options.

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🎯 Powerful Search & Filtering

• All text searches are now case-insensitive for easier finding.
• Advanced filtering with “includes” and “excludes” options.
• Deep-linkable views - share exact filtered results with your team.
• Removed artificial limits on data queries - access all your information.

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🎨 Interface Improvements

• Better loading indicators so you always know what’s happening.
• Improved onboarding flow for new users.
• Tabbed navigation for easier access to different features.
• Document editor now maintains your cursor position when saving.

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🐛 Bug Fixes

• Fixed issues with keyword and topic filtering in signals.
• Resolved document citation saving problems.
• Corrected calendar event processing for better reliability.
• Fixed cursor jumping issues in the document editor.
• Improved handling of empty filter selections.
• Better error messages throughout the application.

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🔧 Technical Updates

• Major architecture improvements for better reliability and speed.
• Enhanced security and access control systems.
• Improved error handling and system stability.
• Application version updated to 3.9.3.

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🚀 What’s New

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📄 Enhanced Document Summaries

• Upgraded to our most advanced summarization model for higher quality, more accurate document summaries.
• Experience improved clarity and better insights across all document types.

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📥 Flexible Call Imports

• Import calls from external sources even without video or audio files.
• Perfect for text-based transcripts or meeting notes from other platforms.

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✨ Improvements & Enhancements

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⚡ Faster File Uploads & Downloads

• Optimized file transfer system for improved reliability and speed.
• Better performance when handling large recordings and documents.
• Reduced memory usage for smoother operation.

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🎯 Better Call Organization

• Improved handling of calls and extractions that aren’t linked to companies.
• All your data is now properly displayed, even when company information is missing.

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🚀 Performance Improvements

• Increased system resources for better stability during heavy workloads.
• Enhanced processing power for faster extraction and analysis tasks.

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🔧 Technical Updates

• Removed unused extraction reranking feature to streamline the interface.
• Various backend optimizations for improved reliability and performance.
• Application version updated to 3.9.2.

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🚀 What’s New

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🔗 Slack Integration Overhaul

• Connect Slack effortlessly using our new OAuth-based integration.
• Manage Slack workspaces independently of summaries, enabling flexible channel-specific settings.
• Enhanced workspace selection experience post-OAuth connection.
• Automatic data migration ensures a seamless transition to improved Slack models.

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✨ Improvements & Enhancements

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📄 Enhanced Document Experience

• Improved document title input stability: consistent sizing, intuitive “Untitled” placeholders, and reliable saving.
• Document titles now accurately displayed in search results.

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🧑 Improved Person Management

• More reliable person merging workflow, with streamlined GraphQL queries and clearer integration logic.

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📂 Folder Management Improvements

• Consistent and accurate updates to folders and nested items following changes.

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🛠️ Dev Tooling

• Expanded spellcheck to include project-specific terminology, enhancing development experience.

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🐛 Bug Fixes

• Person Merge: Fixed persona attribute loss during merges.
• Intercom Settings: Corrected toggle-switch states to reflect actual settings.
• Slack Integration: Resolved migration and dependency issues to ensure stable, error-free connections.
• Folder Items: Fixed item addition conflicts to ensure accurate updates without errors.

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🔧 Technical Updates

• Streamlined Slack integration repository logic and analytics handling.
• Improved organization of GraphQL operations for clearer, maintainable codebase.
• Application version updated to 3.9.0.

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🚀 What’s New

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🔐 Role-Based Access Control (RBAC)

• Simplified permissions management ensures clearer roles and tighter security.
• Admin actions now securely separated, enhancing safety and system integrity.

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📊 Unified Data Views

• New unified List/Grid views for calls, folders, documents, and signals.
• Easily perform bulk actions, drag-and-drop items, customize columns, and maintain persistent user preferences.

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📈 Signals Filtering & Table View

• Filter signals efficiently by Data Type, Source, and Creator (AI/manual).
• New customizable signals table view offers faster navigation and improved readability.

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🔍 Improved Extraction Relevance

• Relevant content now prioritized through Cohere-powered reranking, enhancing accuracy.

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📤 Public Document Sharing

• Quickly share documents securely via public links with complete control over access.

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⏱️ Invitation Rate Limits

• Built-in rate limiting prevents invitation spam, providing clearer feedback during user invitations.

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🚫 Enhanced User Deletion

• Delete users without affecting their federated authentication identities, streamlining account management.

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📱 Responsive Views

• Data views automatically adapt to mobile, tablet, and desktop screens, significantly improving usability.

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✨ Improvements & Enhancements

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🔒 Security Enhancements

• Enhanced protection against XSS and injection attacks across the application.
• Stronger GraphQL query protections prevent resource exhaustion and unauthorized queries.

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🎨 UI/UX Updates

• Modernized interface improves clarity, interaction feedback, and preview functionality.
• Unified and streamlined bulk operations, drag-and-drop features, and avatar visibility.

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⚡️ Performance Improvements

• Faster loading, smoother interactions, and better handling of large data sets.

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🛠 Expanded Integrations

• Improved support for integrations including Clari Copilot, Fireflies.ai, GitHub, and Slack.

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🐛 Bug Fixes

• Fixed WebSocket authentication issues ensuring smoother real-time interactions.
• Resolved search results duplication and UI inconsistencies.
• Improved filtering logic and synchronization between backend and UI.
• Enhanced sanitization to maintain data integrity and prevent unintended character loss.

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🔧 Technical Improvements

• Improved database schema and permissions management for enhanced performance.
• Refactored backend/frontend modules for better maintainability and scalability.
• Enhanced infrastructure with updated security policies and efficient integration handling.

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🚀 New Features

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📂 Folders: Direct Recording Upload

• Added “Upload Recording” buttons in:
  • Folder title bar
  • Empty folder states
• Allows uploading recordings directly into folders.

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🔗 Signal Clips View: Copy Signal URL

• Introduced a “Copy Signal URL” button next to the “Open” button in the signal detail panel within the Clips tab.

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📧 Authentication: Clearer Non-Business Email Error

• Updated error messages when registering with a non-business email (e.g., Gmail) for clearer guidance.

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⚙️ Settings: Control Automatic Call Titles

• New toggle (Settings > Organization > General) for automatic call title generation from conversations (default: enabled).

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🧑‍🤝‍🧑 People Table: Bulk Selection

• Added “Select All” and “Deselect All” buttons when search/filter is active in the People table header.

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🔐 Granular Sharing & Permissions (Folders/Documents)

• New permissions model:
• Public: Workspace-wide access
• Shared: Specific users/groups
• Private: Owner-only access

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🤝 Share UI (Folders/Documents)

• New unified “Share” modal for managing access levels and inviting collaborators.

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✨ Improvements & Enhancements

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📄 Call Summary Status Display

• Enhanced statuses:
• “Awaiting Transcript”
• “Awaiting Summary”
• “No Transcript”

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👤 People Table UI Clarity

• Updated placeholder to “Showing All Personas.”
• Standardized empty-state message to “No people found.”

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🔄 People Table Workflow After Merge

• Table automatically refreshes and clears selections after merging entries.

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📁 Folder Access Management UI

• Renamed modal to “Folder Access” and integrated options for managing “Shared With…” access.

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🏷️ Folder Ownership Display

• Folder title bar now displays current owner instead of original creator.

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🔄 UI Responsiveness: Folder Title Bar

• Folder title bar immediately reflects updates without manual refresh (name/permissions).

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🗃️ Calendar Worker Logging (Revert)

• Reduced calendar worker logging verbosity by excluding full message objects from error logs.

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🐛 Bug Fixes

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📅 Calendar Integration: Complex Event Updates

• Improved calendar update handling (ical_uid changes, reschedules) to avoid duplicates.

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🤖 Calendar Integration: Bot Settings Job Handler

• Fixed calendar worker issue processing bot-setting updates triggered by calendar rules.

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⏲️ Calendar Integration: Optional Start Timezone

• Resolved errors with events missing explicit start timezones.

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⚙️ Calendar Worker Stability: Malformed Messages

• Improved error handling/logging to prevent crashes from malformed queue messages.

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📝 Metadata Extraction: Title/Summary Overwrite

• Prevented automatic metadata extraction from overwriting manually edited call titles/summaries.

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📑 Signals Page: Uncategorized Tab Visibility

• Fixed issue hiding “Uncategorized” signals when no filters were applied.

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🗂️ Thread Context: Source Type Reflection

• Corrected thread context display to reflect all associated source types (calls, documents).

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💬 Slack Signal Creation: No Text Content

• Provided informative feedback in Slack when attempting to create signals from textless messages.

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🔗 Sharing Links: Private Document URL Path

• Corrected URL generation for private document sharing links to use /documents/<id>.

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New

• Document Generation Overhaul:
  • New asynchronous document generation worker improves performance and stability
  • Automatic checkpointing resumes document creation after interruptions
  • AI-powered content reranking to prioritize relevant sections
• Improved Calendar Processing: Revamped background processing ensures reliability and prevents conflicts
• Integrations & Features:
  • User Deletion with optional data transfer to other users
  • Recording Rules Update with condition to disable recording if specific attendees are absent

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Improved

• Performance Enhancements:
  • People List Optimization with instant filtering, sorting, and smooth scrolling
  • Major improvements in document generation speed and efficiency
• Stability & Reliability:
  • Enhanced error handling in calendar events and document generation
  • Reduced memory usage to eliminate out-of-memory errors
  • Improved visibility into document generation status and logs
• User Experience:
  • More descriptive AI Assistant tool interactions and clearer UI elements
  • Easier deletion and management of feedback sources
  • Enhanced accuracy in transcript navigation and speaker assignment

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Fixed

• API Stability: Resolved critical API memory issues
• Calendar Bot Settings: Fixed processing failures for bot settings updates
• Transcript UI: Corrected transcript selection and navigation issues
• Interview Summaries: Ensured only the latest summary version is displayed
• UI/UX: Addressed layout issues on various screen sizes and improved account dropdown accessibility

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Technical Changes

• Internal Enhancements: Major refactoring to improve document generation reliability and code maintainability
• Infrastructure Updates: Enhanced queue management and introduced robust checkpointing

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New

• Call Imports via JSON:
  • Import call data (transcripts, metadata) through structured JSON files
  • Schema validation ensures imported data meets required formats
• Call Imports from Fireflies AI:
  • Automatically import calls from connected Fireflies AI accounts
  • Regular polling fetches new calls without duplication

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Improved

• Simplified JSON Call Imports: No longer require poster image data, making uploads quicker and simpler
• Call Import Stability: Internal improvements to ensure all import methods (JSON, Fireflies AI) function reliably

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Fixed

• Interview Summary Display: Resolved an issue where multiple historical summaries were incorrectly displayed, ensuring only the most recent summary is shown

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New

• Call Notes & AI Integration:
  • Add and edit notes directly on call pages via new Notes Tab
  • Notes are searchable and integrated into AI chat queries
• Recording Comments & Mentions:
  • Add comments directly on call recordings
  • Use @ to notify teammates via email
• Revamped Folder Management:
  • Enhanced usability with hierarchical views, bulk actions, checkboxes, and folder search
• Call-Specific Document Management:
  • New Documents Tab lists call-specific documents with direct “Generate Document” shortcut
• Direct Document Deletion:
  • Delete documents directly from document cards in list views
• Chat Interaction Enhancements:
  • Copy AI messages and quickly add items to folders or generate documents from chat
• Consistent “Generate Document” Button:
  • Generate documents from Calls, Folders, and Chat interactions
• Signal Creator Attribution:
  • Clearly see who created Signals associated with calls
• Signal Context Linking:
  • Directly access the original source (e.g., Slack or email) for Signals

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Improved

• Folder Path Visibility:
  • Full hierarchical paths now visible in folder filters
• Enhanced Document Creation Flow:
  • Pre-selection on Call pages and clearer optional fields
• Document Display Updates:
  • Improved handling of long titles and better link behavior
• Search Assistance:
  • Helpful suggestions appear when searches yield no results
• Signal Folder Management:
  • Adding Signals to folders uses the updated folder interface
• UI Elements Refresh:
  • Minor visual updates, including indeterminate checkbox state
• Chat URL Conversion:
  • Copied chat references convert to clickable URLs automatically

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New

• Document Regeneration: Regenerate documents directly from the error page for faster, simpler issue resolution
• Fireflies AI Integration: Seamlessly import call transcripts and meeting data from Fireflies AI
• Expanded Platform Integrations: Added improvements for Slack, Clari Copilot, and Fireflies AI
• Call Tagging Controls: Enable or disable automatic tagging for calls through a new setting

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Improved

• UI & User Experience:
  • Better management interfaces for integrations
  • Clearer, more helpful error messages in documents
  • Improved notifications for regeneration status updates
  • Adjusted Intercom widget placement based on user feedback

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Fixed

• Slack Integration Stability: Integrations now correctly remain active unless explicitly disconnected
• Notification Delivery: Resolved issues affecting Slack notifications to ensure messages reach intended recipients
• Error Messaging: Corrected display issues with error messages on the document view

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New

• Slack Integration: Create signals directly from Slack conversations with a popup interface for specifying signal type and context
• Manual Signal Content Regeneration: New “Regenerate Signal” feature lets users generate AI Signal content by selecting a specific time range from call transcripts
• Smart Interview Summary Management: Interview summaries now automatically track the latest version, ensuring only the most recent summaries remain active

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Improved

• Precise Data Extraction: Define optional time ranges for extractions, allowing for more targeted and relevant results
• Query Performance:
  • Optimized filtering & data retrieval for better speed and efficiency
  • Improved user-scoped extractions and permissions checks
• Schema Updates: Fully integrated Slack as a supported type across relevant database structures and APIs
• Interview Summary Performance: Added indexing to improve query speed for faster retrieval of the latest summaries

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Fixed

• Signal & Summary Processing:
  • Fixed invitee email rule inconsistencies, ensuring invitees follow the same rules as attendees
  • Corrected signal display logic, so the “Edit Clip” button only appears for signals linked to calls
  • Improved “Uncategorized” tab filtering for more accurate and efficient extractions

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New

• Call Metadata Management: Organizations can now enable or disable automatic call tagging with a new toggle in settings

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Improved

• Email Styling:
  • Emails now render with inline styles, fixing formatting issues in Gmail and other clients
  • Consistent spacing and styling for tables, headings, lists, and bold text
• Microsoft Teams URL Validation: Now supports .live and .microsoft domains, ensuring all Microsoft Teams links are accepted

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Fixed

• Fixed an issue where placeholder text disappeared when editing folders
• Signals that were manually created or missing an assigned type now correctly appear in the “Uncategorized” tab
• Adjusted the OrgAutoTagSetting layout for proper display across all screen sizes
• The system now respects the auto-tagging setting, ensuring tags only generate when enabled

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Technical Changes

• Adjusted query logic to properly categorize signals and improve performance

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Deep Analysis Documents

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New

• Real-Time Document Updates: Document changes now trigger real-time events, keeping notifications and workflows instantly updated
• Smarter Semantic Search: Automatically updates when documents change, ensuring the most relevant and accurate search results
• Clari Copilot Integration: Added support for Clari Copilot call imports with UI improvements and tailored integration settings
• Reasoning Models (Beta): New beta brings enhanced chat and data extraction features, with customization options via feature flags

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Improved

• Robust Import Process: Added retry logic to imports, ensuring metadata loads correctly even when delayed
• Performance Optimizations:
  • Debouncing added to document updates, reducing lag and errors
  • Improved input validation for templates, making form creation more seamless
• UI Enhancements:
  • Refined Integrations page, hiding unnecessary internal workflows for cleaner navigation
  • Optimized document rendering for better performance and responsiveness

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Fixed

• Reports: Resolved issues ensuring correct database alignment and data accuracy
• Database Consistency: Improved foreign key references for stronger database integrity
• Document Processing: Fixed vectorization and event trigger issues for smooth and reliable processing
• UI Loading: Ensured documents load correctly, reducing inconsistencies in updates and interactions

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New

• Getting Started Page: Step-by-step tutorials to help users navigate the platform, from essential setups to advanced features
• In-Depth Tutorials & Guides:
  • Detailed guides on calendar setup, call summarization, folder organization, CRM & Slack integration, and workflow automation
  • Progress tracking feature to show how far users have advanced in tutorials
  • Dedicated ‘Getting Started’ menu in the sidebar for quick access to learning resources
• New Platform Icons: Distinctive GitHub and Salesforce icons added to the signals page for easier tool identification

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Improved

• Intuitive & Engaging Visuals:
  • Refined UI with structured cards and progress indicators for better navigation
  • Updated platform-specific icons for GitHub and Salesforce
  • New “unknown” icon for unsupported platforms

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New

• Improved Media Uploads: New Media Upload Service handles media uploads separately from call management for improved efficiency
• Interview Transcript Management: Added “unavailable” transcript status for clearer tracking of transcript states
• Call Asset Component: Better display of call assets with a more structured and organized experience
• Salesforce Company Imports: Import companies directly from Salesforce with new search and import hooks
• Enhanced Signal Details: Added tooltips to Signal Detail entries for better data insights
• Faster Recording: New ”+ Create” button for instantly starting a recording session

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Improved

• Role-Based Permissions: Updated access control to ensure the right users can manage data securely
• Integration Verification: System now checks for proper Salesforce setup before importing companies
• GraphQL & Data: Enhanced queries and mutations to support richer company metadata
• User Interface:
  • Cleaner layout and spacing in call pages
  • Updated button styles for a modern look
  • Improved calendar event display
• Performance:
  • Smoother interactions with optimized async operations
  • Added loading indicators for better user feedback
  • Enhanced error handling to minimize disruptions
• Authentication: Token refresh interval reduced from 50 minutes to 5 minutes, preventing unexpected logouts

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Fixed

• Paragon Workflows: Resolved issue affecting workflow updates for accurate data processing
• Error Handling: Fixed notification and call creation errors for increased stability
• Dark Mode: Adjusted CSS imports to resolve styling issues, particularly in dark mode for comments

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Technical Changes

• Code Optimization:
  • Removed unnecessary logs and reorganized imports
  • Improved state management for faster app behavior
• Release Process: Updated documentation to require commit approvals before deploying to staging and production

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New

• Dashboard Layout: Refreshed design providing a cleaner, more intuitive interface with streamlined access to key features

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Fixed

• Slack Integration:
  • Resolved issue where Slack’s placeholder property was mistakenly required, allowing select actions to function correctly
  • Improved error-handling with clearer debugging messages for easier troubleshooting
• Calendar Worker:
  • Fixed a bug where visibility manager settings were not being applied correctly in event recording jobs
  • Enhanced logging and tracking for more transparent job execution

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Improved

• Faster API Responses: Optimized calendar database queries, reducing API response times by up to 30%
• Better Memory Management: Improved efficiency in background jobs, reducing system resource usage for greater stability

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Security

• Stronger Authentication: Updated protocols to align with latest security standards for safer third-party integrations
• Improved Data Encryption: Enhanced protection for information at rest and in transit, increasing compliance with security practices

​

Documentation

• Updated User Guides: Revised manuals reflecting dashboard changes, with step-by-step guides for new and existing features

​

New

• Automatic Notification Emails: When an interview is linked to a calendar event, all invitees will automatically receive notification emails

​

Improved

• More Accurate Email Delivery: Enhanced attendee and invitee retrieval for better notification accuracy

​

Fixed

• Reliable Calendar Event Processing: Resolved errors when processing events with empty attendee lists, ensuring smooth scheduling

​

Technical Changes

• Optimized Attendee & Calendar Event Queries:
  • Removed the first_name field in the attendee model to simplify data management
  • Consolidated invitee retrieval queries to reduce system load and improve performance

​

Transform your messy data into streamlined workflows!

​

New

• Enhanced Workflow Management:
  • New workflow tools for more efficient process management
  • Manual workflow trigger for direct process initiation
• Improved Help & Support: Intercom support bubble relocated to the sidebar as “Help & Support”
• Event-Driven Updates: Keeps folders and extraction data instantly refreshed for real-time responsiveness
• Seamless Authentication: Many integration authentication tokens now refresh automatically every 50 minutes

​

Improved

• Cleaner Interface:
  • Intercom settings now hide the default launcher for a more streamlined UI
  • Enhanced tooltips and refined styles in Call Details section
• Optimized Performance:
  • More efficient integration workflows, reducing delays in GraphQL operations
  • Better data retrieval for organizations and extraction IDs
• User-Friendly Components:
  • New inline-editable input field for quick edits
  • Improved tooltip functionality for better contextual guidance
  • Silent authentication refresh reduces UI loading states

​

Fixed

• Dark Mode: Consistent styling in the Notification Center
• UI Visuals:
  • Adjusted borders and padding for improved layout consistency
  • Fixed comment display with corrected border radius issues
• Form Handling:
  • Resolved unintended form submissions in ChipSelect component
  • Adjusted Call Details tags for cleaner display
• Data Management:
  • User timezone settings now work correctly across the app
  • Improved GitHub data handling with better categorization
• Performance:
  • Optimized event updates in integrations
  • Enhanced GraphQL queries and mutations
  • Code cleanup for better organization and maintainability

​

New

• Manual Attendee Management:
  • Add non-speaker attendees to call recordings manually
  • New “Call Attendees” section for simplified participant management
• Improved Selection Experience: New checkbox-style option in dropdowns for better usability
• Faster Person Creation: Streamlined system for adding new people to the platform

​

Improved

• Clearer Terminology: Updated “Participants” to “Speakers” for better understanding of transcripts
• Enhanced Tooltips: Added support for advanced customization, improving readability and interaction
• Better Data Organization: Clear distinction between speakers and non-speaker attendees for more accurate transcripts and reports
• Smoother Tagging: More intuitive “Add Tag” button for consistent tagging across the app

​

Fixed

• Attendee List Accuracy:
  • Non-speaker attendees correctly handled in queries and extractions
  • Fixed issues with interview attendee lists to prevent missing or duplicated data
• Error Handling: Resolved console errors and improved error handling when adding new people
• UI Improvements: Adjusted button placement in call details for better layout and consistency

​

New

• Company-Interview Linking: Added ability to link companies to interview recordings for better organization and tracking
• Companies Section: New section in call details for easier viewing and management of associated companies
• Enhanced Feedback System:
  • Submit feedback on responses with sentiment tracking (positive or negative)
  • Real-time feedback updates ensure your input is reflected instantly

​

Improved

• UI Enhancements:
  • Refreshed interface with improved button styling and better dropdowns
  • Updated avatars for a cleaner look
  • Dropdowns now handle read-only selections more effectively
• Performance Optimization:
  • Improved caching speeds up company and call updates
  • Faster and more consistent data retrieval for interviews
• Feedback Process: Refined submission flow with clearer indication of how feedback is used

​

Fixed

• Date & Time Display: Corrected date formatting to properly adjust to user timezone
• Data Synchronization: Cache improvements ensure call and company data updates reflect immediately
• Backend Optimizations:
  • Optimized database queries and cleaned up unused code
  • Improved GraphQL queries and API performance
• Patch (01/29): Fixed errors related to timezone processing when user_timezone setting was absent

​

New

• Chat Backend Overhaul: Transitioned to new rebuild system, significantly improving performance and reliability in thread execution
• Streaming and Contextual Updates: Implemented a new lightweight event system and context builder for real-time updates, enabling message delta streaming for better user engagement
• GitHub Integration: Added GitHub as a new conversation platform and metadata source (requires feature flag)
• Frontend and Thread Naming: Users can now specify thread names, improving thread organization and management

​

Improved

• Semantic Search Optimization: Streamlined the search process with simplified steps, enhanced filtering logic, and improved logging
• UI/UX Enhancements: Improved hover effects, notification center styling, and loading states for a more intuitive and responsive UI
• Logging & Debugging: Enhanced logging across services for better traceability and quicker issue resolution
• Thread Event Management: Introduced new thread event types and improved tool call handling for clearer execution pathways

​

Fixed

• Popover Overlay: Fixed issues with popover components to ensure a consistent user experience
• Data Model & Import Paths: Resolved issues related to the data model and import paths to prevent runtime errors
• Timezone Prompt: Updated date formats to include time details (HH:mm:ss), ensuring accurate UTC-to-local time conversion
• Database Optimization: Added indexes and optimized database queries to improve performance and data accuracy

​

New

• Chat Search Enhancement: Added filtering by interaction type (‘internal’ or ‘external’) to refine search results in chat applications
• Salesforce Integration: Expanded ConversationPlatform with salesforce_case and updated ConversationService for better Salesforce case handling
• Semantic Search Upgrades: Introduced new parameters (sortOrder, signal type, persona filters, display_ts) to improve search result relevance
• Interview Source Expansion: Enabled text document uploads for recording creation via upload_text
• Improved Comments: Added real-time comment functionality within signals and developed a notification system for collaboration
• Timezone Detection in Chat: Implemented automatic timezone detection to ensure accurate timestamps

​

Improved

• User Permissions: Expanded organization role permissions to manage metadata fields
• UI & Styling: Enhanced UI with icon-enhanced tabs and moved to CSS classes for dark mode

​

Fixed

• Signal Filters: Fixed persona filter issues in signals for accurate data joining
• User Identification: Corrected user identification in notifications
• Slack Notifications: Fixed errors in Slack notification connections
• Transcript Sorting: Ensured monologue sentences in transcripts are sorted by start time
• Call Assignment: Improved handling of missing or empty emails in call assignment notifications
• File Upload Validation: Removed unnecessary validations for smoother file uploads

​

New

• Recording Enhancements:
  • Adding meeting notes to recording page
  • Adding ability to upload text documents as new recordings (creates an empty recording with the text document as the meeting notes)
  • Adding ability to view signals on a recording transcript and via the Signals tab on a recording
  • Adding ability to manually create signals via selecting transcript text
• Signal Workflow:
  • Added comments in Signals
  • Updates to ensure titles and descriptions for signals are clear, and fields appear editable
• Search Enhancements:
  • Adding search filters for “Asset Type”
  • Adding ability to search for folders, playlists, companies, people, documents, and signals
• Folders & Signals:
  • Add the ability to add documents to folders
  • Add contextual menu to add items to folders in the Document card
  • Modify folder items to accept documents
  • Show documents added to folders, including subfolder previews
  • Add action to trigger vectorization after document creation
  • Vectorize production documents and missing summaries on staging
  • Adding ability to filter signals by custom metadata properties
  • Adding comments to signal view
• Chat:
  • Add folders as a draggable and default context in Chat
  • Ensure citations for documents work in Chat
  • Investigate and fix chat reply behavior without a custom context
• Reports:
  • Create a Reports Unlock page that is now visible to all users
• Other Additions:
  • Auto-complete property names in People Profile metadata
  • Create tab views to switch between People or Companies in the People View
  • Adding Hubspot and Salesforce syncing (to BuildBetter People and Companies)
  • Replacing the current notification system with LiveBlocks notifications (this enables notifications for the comment system added to signals)
  • Adding the ability to select a specific language for transcripts and generated text

​

Fixed

• Signals:
  • Fix sliders broken in signal filters
• UI Issues:
  • Backdrop-filter blur affecting dropdown text in Windows popups
  • Issues with selecting text on transcripts for signal creation
  • Two rows showing hover events when property names are the same
  • Correct unreadable text when users exceed hour limits
• Folder & Document Bugs:
  • Hard refresh required after dragging calls into folders
  • Folder chat not finding transcripts or summaries
• Feedback:
  • Correct triggers are now in place to process signals on files uploaded into the Feedback section
• Other Issues:
  • Sidebar scroll getting stuck when dragging items
  • Delete recording modal breaking the app on close
  • Screen freezing after deleting a person
  • Calendar recording rules incorrectly showing recurrence
  • Recordings page jumping to the top when scrolling to the bottom (and loading more)
  • Join workspace button in dropdown menu not working
  • Slack dropdown defaulting to the wrong workspace
  • Fix “update open” mislabeling to “conversations” in Intercom syncing settings

​

New

• Export to Docs: Export documents directly to Notion, Confluence, and Google Docs from the document view (currently feature-flagged)
• Zoho Voice Integration: Connect your Zoho Voice account for seamless voice communications
• Slack /bb connect: Introduced the /bb connect command in Slack to simplify channel connections
• Signals Page: Added a dedicated Signals page for better insights and management
• Feedback Signals: Reintroduced signals processed over feedback uploaded in the Feedback section (currently feature-flagged)

​

Improved

• Enhanced Slack integration to fetch all channels across all pages
• Updated recording search to now include summaries in keyword searching
• Consolidated platform and hourly fees to streamline the subscription process
• Improved Zendesk workflows to automatically trigger extractions after imports
• Organizations can now set a default bot name, overriding individual user settings
• Separated calendars and extractions into their own queues to enhance performance
• Organization-scoped Paragon integrations now located under Organization → Integrations

​

Fixed

• Resolved formatting issues causing problems in Slack messages
• Fixed 'no-channel-permission' error some users experienced with Slack
• Addressed a bug causing errors when reading default call permissions
• Fixed transcription issues for specific call links
• Corrected AI misidentifying users during calls
• Ensured conversations without personas are included when filtering
• Fixed search issue preventing using full names with spaces
• Resolved duplicate key value errors in the Intercom integration
• Fixed issues where conversation signals were not processing correctly
• Addressed black screen upon login issue for some users
• Fixed problems where scheduled tasks were not executing
• Resolved Slack integration not displaying all channels for certain users
• Fixed chat responses stopping or becoming scrambled

​

New

• User Roles Management: Organizations can now set different permission levels for admin and non-admin users
• Enhanced Signal Filters: Added filtering by Tags, Folders, and People on the Signals page
• Integration Expansions:
  • Added Chorus.ai call imports
  • Self-serve setup for Gong and Chorus.ai integrations
  • New HubSpot and Zendesk integrations
• Document Creation: Create documents directly from call pages

​

Improved

• Organization Integration Page: Redesigned with new sections and improved access management
• Slack Channel Settings: Automatic display of settings after channel selection
• Default Call Recording Access: New workspace-level default access settings
• Local Recording UI: Updated terminology from “Video” to “Movies”

​

Fixed

• Slack Integration:
  • Multiple workspace connections per account
  • Better error messaging
  • Improved workspace channel selection
• Calendar Events: Fixed updating and sharing issues
• Call Display:
  • Corrected missing participant display
  • Fixed overlapping video playback
• Search: Resolved issues with spaces and quotes in queries
• UI Updates: Thread deletion now properly refreshes the left pane

​

New

• Added the ability to add custom properties to people
• Users can now delete custom properties from people profiles
• Introduced organization-level call summaries in the onboarding process

​

Fixed

• Corrected a typo on the onboarding email page (“Pre-consent”)
• Fixed an issue where the desktop app would display a blank screen upon system wake
• Resolved text wrapping issues for long names in the organization picker
• Fixed the perpetual “Loading more…” spinner at the bottom of the people table
• Removed the “Assign” label for speakers who are already labeled; the button now reads “Re-Assign”
• Corrected weekday mapping to prevent adding an extra day to weekly scheduled tasks

​

Improvements

• Better automatic retry to process calls that failed
• Aligned property names and the “Add Property” text for consistency
• Updated the delete button to use a pointer cursor for a consistent user experience
• Improved the sorting of properties to prevent them from jumping around unexpectedly
• Adjusted form field messages for better readability
• Enhanced the display of merge text to show the number of people selected on the same row
• Modified the layout so the full “Email Address” label is visible by default

​

New

• Kustomer Integration (Early Access): Support interactions from Kustomer can now be ingested and processed via Signals.
• Intercom Integration (GA): Conversations and tickets from Intercom are now ingested and processed via Signals, moving from Early Access to GA.
• Slack Integration (GA): Slack integration is now GA and available for all users to enable via the UI. Configure detailed rules for sending recording summaries to Slack channels.

​

Improvements

• Disable Recurring Events Confirmation: Introduced a popup confirming only a single event is disabled.
• Better Error Messaging for Calendar Setup: Users see notifications if granting Outlook calendar access fails.
• Model Performance Enhancements: Upgraded various AI models to increase performance.
• Remove Bot Before Recording: Users can now remove the bot from a call before recording starts (waiting room or in-call).

​

Fixes

• Chat Message Loop: Resolved an issue where chat messages reappeared in the input box after sending.
• Custom Bot Image Editing: Users can now edit a custom bot image immediately after saving without a page refresh.
• Playlist Button Visibility: Corrected a UI bug hiding the “Add Playlists” button in document creation flow due to call overflow.
• Recording Scheduling Logic: Stopped scheduling recordings if the event is deleted from the calendar.
• Email Case Sensitivity: Calendar attendee emails are now lowercased to fix matching issues.
• Slack Channel Scrolling: Fixed a UI issue preventing scrolling through the list of Slack channels.
• Custom Images for Scheduled Bots: Updated scheduled bots to apply updated custom images properly.
• Signal Filter Personas: Default personas now appear correctly in signal filtering.
• Chat Message Display: Addressed a cache issue causing chat messages to appear, vanish, then reappear.
• Zapier Integration: Resolved an issue where the full transcript for a call wasn’t available in Zapier.

​

New

• Intercom Integration/App (Early Access): Intercom chats can be added to BuildBetter and processed via Signals.
• Individual Call Sharing: Keep a call private and share it with a single individual.
• Bot Image Customization:
  • Upload your own bot image or create one using our editor.
  • Option to remove the bot image entirely.
• Join Workspace via URL: Share a link to let others join your organization quickly and securely.
• New Sidebar Designs: Revamped sidebar for improved user experience.
• Search Section: Search has moved to its own dedicated section with improved filtering.
• Default Call Filter Tabs: Quick filters at the top of the recording list: All, My recordings, Shared with me.

​

Improvements

• Signals Optimization: Query optimizations for faster load times in the Signals section.
• Document Generation Flow: If 3 or fewer calls are selected, the full transcripts are used; for more than 3, it uses call summaries.
• Bot Name Disclaimer: Under the bot name input, we note that Google Meets does not support custom names.
• Local Recording Failure Help: Added instructions for recovering local recordings if processing fails.
• Scheduled Tasks: Removed the paid flag from “New Task” to allow all users to create scheduled tasks.
• Bot Name Customization: Removing the paid flag so anyone can change their bot’s name.

​

Fixes

• Signals Empty State: Fixed brief “unlock” screen flicker for accounts that have Signals unlocked.
• Transcript Chat: Resolved failures when transcripts were empty.
• Document Prompt Issues: Fixed references to transcripts that caused LLM hallucinations when only a summary was passed.

​

Improvements

• Signal Speed: Major query changes drastically improve performance on the Signals page.
• Streaming Chat: Chat responses now stream live instead of appearing all at once.
• Bot Joining Logic: If an event starts within 15 minutes, the bot is now joined ad-hoc instead of scheduled.

​

Fixes

• Onboarding Integration Linking: Proper redirect strategy once a user integrates, bringing them back to the correct place.

​

New

• Feedback UI (Behind Feature Flag): Allows users to upload CSV files for signals.
• Internal/External Calls Filter (Behind Feature Flag): Filter calls by internal/external plus “internal extractions” for Signals.
• New Onboarding Screens: Including a “team members invite” and “schedule onboarding” screen.
• Custom Document Templates: Support for custom doc templates added from the support side.

​

Improvements

• Chat Citation Links: You can now click citations to jump directly to that moment in a call.
• Signals Charting: Changed numeric values to language descriptors (sentiment, severity, bias).
• Personas: Only “managed” personas appear as filter options in signals.
• Select All: For topics, themes, and keywords in signals.
• Team Member Invite Optional: Assign a speaker to a team member without forcing an invite.
• Signals Query Performance: Multiple fixes for faster loading.

​

Fixed

• Intercom Widget: Fixed overlap with next button on mobile screens during onboarding.
• Zero Hours: Clear error if an org has 0 hours left and attempts an upload.
• Document Editor: Fixed table rendering issues.
• Homepage Stats: Fixed zero values erroneously displaying in stats panel.

​

New

• CSV Data Visualization in Signals (Beta): Early attempt to visualize CSV data in Signals.
• Slack Integration (Beta): Configure workflows to post call summaries to a Slack channel upon call completion.
• Workspace Stats: Added basic stats to your workspace homepage.
• Custom Document Templates: (Invite Only)
• Signal UI Improvements:
  • Show meta data on extraction cards
  • Y-axis data picking
  • Don’t auto-select first clip when switching extraction types
  • Hide old topics/themes/keywords from prior versions
  • Filter by interaction for themes/topics/keywords
  • Fixed bar chart, verify personas are working, more…

​

Improvements

• Google Meets Bot: Upgraded login method for Google Meets bot.
• Merge People: Disabling integrations that are being deleted when merging profiles.
• Task Scheduler: Using standardized design-system selects on Windows.
• Work Email Onboarding: Further improvements to ensure smoother sign-ups.

​

Fixed

• Topic Extraction: Issues with signals not working properly.
• Soft Delete: Marking interviews as removed on failure instead of fully deleting.
• Missing Summaries: Fixed problem where some summary fields wouldn’t populate in staging.
• Gong Imports: Ensuring incremental Gong call imports work as intended.
• Logout: If the network is restored, we refresh the app vs. reauth to avoid UI lockup.

​

New

• Signal Extraction by Role: Signals are now mapped to specific roles/people for greater accuracy.
• Internal vs. External Calls: Calls automatically labeled as internal or external, with optional manual override.
• Batch Signal Extraction: Enable signals on a set of calls from the folder view.
• Profile Linking: Clicking an avatar from a call links to that person’s profile in the People section.

​

Improvements

• Signal Quality: More precise signals for better usability.
• Custom Context: Signals now leverage your company’s custom context for more relevant results.
• Call Recording Filters: Filter out calls from being recorded by title, description, or participant email in settings.

​

New

• Gong Integration: Manually import Gong calls (Request access in settings).
• Clip Editor: Fine-tune start/end time of any clip (including manually created & extraction clips).

​

Improvements

• Model Upgrades: Summaries, Chat, Docs now utilize the latest models for enhanced accuracy.
• Transcriptions: Up to 30% more accurate and 10x faster.
• Zapier Integration: Now includes transcripts as an export option for completed calls.
• Logging Enhancements: Better calendar-event logging for more transparency.
• Calendar Logic: Defaults call permission to either the event organizer or the org’s default call permissions.

​

Fixed

• Billing UI Bugs: Various visual fixes.
• Document Generation from Playlist: No more failures.
• Video Player Autoplay: Stopped random autoplay due to UI re-renders.

​

New

• Signals: Broader availability with major improvements (unlock or request in settings).
• Zapier Integration: New doc & call-based triggers.
• New Document Types: Expanded doc generator selection screen.
• Full Page Upcoming Events: See more than four upcoming events in a new full-page view.

​

Improvements

• Prototype Generate: Testing a new generate feature for extraction clips.
• Playlists: Now an option in the doc creation flow.
• Signals Unlock Screen: Non-paying users see an unlock UI; paying users see full signals in the menu.
• Signals Default Filter: Switched from last 7 days to 30 days.
• No Email Summaries for Manual: If you generate a summary for calls older than 1 hour, no auto-sent email.
• Call Date Sorting: Sorting by “call completed at” date to fix some manual date set issues.
• Calendar Reconnect: Additional logic for smoother reconnect.
• Event Details: Title and description from your calendar appear on the call page.

​

Fixed

• Duplicate Pre-Consent Emails: Users no longer receive multiple pre-consent emails for the same event.
• Calendar Debug Info: Added for improved support.
• Workspace Disconnection: Disconnecting a calendar removes that schedule only, not entire integrations.
• De-Dup Logic: Handling overlap of manual join & scheduled bots for the same call.
• Zoom Consent: Improved workaround for Zoom’s popup bugs to allow normal recording.
• Stripe Subscription: Cancels automatically if the last member leaves an org.
• Invite Emails: Corrected name usage in invite emails.
• Chat to Call Links: No more broken call links in chat messages.
• Billing Tests: Updated logic and testing in the billing service.

​

New

• Signals (Beta): Analyze thousands of calls in seconds with near-magical accuracy. Filter data like it’s quantitative and answer big questions instantly.

​

Improved

• The app now works smoothly on mobile—easily add it as a web app on iPhone or Android.
• Folders now default to public.
• Renamed “Join Slack” to “Slack Priority Support” with a Typeform link.

​

Fixed

• Users with unpaid accounts can no longer create new workspaces.
• Hovering over a call card expands the entire call brief again.
• Proper alignment fixes for text and subtext.
• Settings menu bar issues resolved.
• “Add calls to folder” now works properly.
• Removed “Select All” in create document call selection.
• Chat input no longer jumps to new thread if you switch threads.
• Uploading profile pictures now displays them correctly after refresh.

​

New

• 3 New Notification Emails:
  1. Personal Call Summaries: Emailed right after a call with quick links.
  2. External Call Summaries: Automatically emailed to your customers/clients if enabled.
  3. Pre-call consent emails: 24 hours before the call to participants, explaining privacy & security.
• Folders Sorting: Sort calls by newest or oldest within a folder.

​

Fixes

• Zero Attendee Badge: Calls with zero attendees now show the “Unlabeled participants” badge.
• Bot View Settings: Bug fix so your selected recorder layout is correctly applied.

​

New

• “New Chat” Button: Start a chat directly from call panels and folder chat panels.
• Summary Display: Summaries appear on the call page, even with unlabeled participants. The labeling flow is in a separate tab.

​

Improvements

• Call Permissions & Attendees: Prevent duplicate key errors; streamlined assignment flow.
• Assign Flow Copy: Reworded “assign speaker” → “label participant.”
• Call Details Visibility: Title, tags, short description now visible above participant labeling.
• Assign Button Enhancement: Red counter badge shows how many participants need labels.
• Assigned vs. Unassigned: Lists sorted for clarity.
• Assign Dropdown Sorting: Team members appear at the top of the assign dropdown.
• Retroactive Auto-Label: Labeling a screen name to a person now retroactively applies to all other calls.
• Instant Summary Generation: Summaries generate right after transcript completion, even if participants aren’t auto-labeled.
• Calendar Overlap: Attempts to fetch attendees from overlapping events if you do an ad-hoc bot join.

​

Fixed

• Merge Permissions: Bug fix for merges during people-flow.
• Email Validation: Corrected a bug requiring an email in the assign flow.
• .edu Domain: 2-hour free plan limit for .edu is enforced properly.
• Assign Participant Popover: Now opens reliably on click.
• Refresh Notification: “Refresh to update” logic now triggers properly on new deployments.
• Transcript Processing: No more labeling prompts if the transcript is still processing.
• Search Index: Recent threads show immediately.
• Unassigned Badge: The call grid now displays a “unassigned speaker” label if relevant.

​

New

• Quality-of-Life Overhaul: Many smaller improvements from direct user feedback.
• New Document Types:
  • Job Candidate Interview: Evaluate candidates effectively.
  • Product Requirements Document (PRD): Create human-grade docs from calls about features.

​

Improvements

• Assignment Flow: New design for labeling participants both automatically and manually (post-call).
• Merging People: Merge duplicate profiles seamlessly in the People section.
• Edit Call Date: Perfect for re-dating calls that were uploaded vs. recorded live.
• Custom Transcript Dictionary: Hard-code key terms (names, companies, etc.) to improve transcription accuracy.
• Adjustable Recording Views: Speaker or gallery, choose your default in Settings.
• Calendar Privacy: Changing call permission updates all upcoming calls proactively.
• Google Auth: Merge or sign up via Google more easily.
• Event Time Indicators: “Tomorrow” vs. exact hours for same-day events.
• Workspace Permissions: Updated “Public” → “Workspace Only” for clarity.
• Manual Upload Enhancements: Tweaked config and added retry logic.
• Folder Chat Update: Folders now open the most recent chat by default.

​

Bug Fixes

• Chat Persistence: No more leftover text in the message bar after hitting send.
• Bot Scheduling: Bot arrival time is more precise for calls.
• Zoom Popups: More robust fix for Zoom’s consent popup quirks.

​

New

• Folders: Move beyond Projects to folder-based organization.
  • All Projects automatically converted into Folders.
  • Chat over an entire folder of calls at once.
  • Drag calls into folders or select calls to add.
• Document Output Improvements: Smoother citations and formatting across doc types.

​

Improved

• Folder Chat: Great for research, documentation, sales composition, or onboarding.
• Document Generation: Improved output quality and clarity.

​

Fixed

• Bot Image: Now accurately reflects its current state.
• Public Summary Edits: Public summary now correctly displays after user edits.
• Multiple Summary Headers: Resolved duplication after regenerations.
• People Profiles: Calls properly load under each person’s profile again.
• Google Auth: More robust fix for certain calendar authorization issues.

​

Improved

• Calendar Service: Now only supports v2 for double the reliability.
• Updated Zoom Assets: Fresher UI elements for Zoom flows.

​

Fixed

• Zoom Auth Flow: Restored full functionality for Zoom App recording.
• Assembly Delete Flow: Additional security/privacy checks for transcript deletions.
• Share Pages: Added more tracking events for user interactions.

​

New

• Completely Rebuilt Chat:
  • Embed up to 3x more calls
  • More detailed responses
  • Remembers your company context across chats
• Citations in Documents: All doc types now show which calls or messages contributed to each segment
• Redesigned Call Page: Chat panel integrated for quick Q&A or summarization
• Editable Summaries: Edit the main call summary & briefs
• Cross-Workspace Copy: Copy calls to another workspace
• Better Summaries: With the newest large model and more context
• Custom Domain Signups: Support can enable domain-based auto-join
• Accessibility: Added video captions
• New Onboarding: Smoother first-time user flows
• Leave a Workspace: Any time, from workspace settings

​

Improved

• Copy/Paste: Strips out font color for consistency
• Drag & Drop Example: A quick visual tutorial for new chat
• Banner Alert on Old Chats: Informs you they’re read-only; all new chat is in v3
• Real-time Subscriptions: Fewer forced refreshes
• Upcoming Calendar: Adopts organizer’s permission settings by default
• No More AI Moments: Feature is sunset

​

Updated

• Upload View: Fits inside scroll view
• Toast Notifications: Appear above modals
• Auto-End Calendar Events: Visible until the meeting ends
• Microsoft Teams: Better detection if an account type is not supported
• Document Generation: Limits calls to those with transcripts ready
• Load Balancer Timeout: Increased for doc generation

​

Fixed

• Labeling Flow: Creating new participants works reliably
• Call Ready Email: No more multiple sends
• Index Caching: Doesn’t break the app post-deployment
• New Threads Not Visible: Now appear instantly
• Upload Scroll: Proper size in the UI
• White Text: Removed accidental inline color
• Workspace Switch: Warn if an upload is in progress
• Wrong Workspace Call: Doesn’t load forever
• Document Jolt: No more jumping upward on open
• Chat Boundaries: Doesn’t exceed screen
• **Renamed “call”→ “recording”: For consistency
• Safari Audio: Accepts file formats more gracefully
• Click Gap: Tapping near “cancel upload” doesn’t open the call
• Settings Close: No longer acts as a “back” button
• Persona Description: No text overflow
• Tags: “Enter” picks the first match instead of opening assignment
• Multi-call Selection: No more stalling or errors
• Team Member View: Realigns properly
• Longer Timeout: For doc generation steps

​

New

• Disable Upcoming Calls: In the home screen, turn off upcoming calls from your Google Calendar (reauthorize to see it).
• Documents: Generate custom doc types (Customer Call Analysis, Q&A Extraction, Magic Minutes, User Persona).
• 15+ Language Support: Summaries & transcripts in Spanish, French, German, Italian, Portuguese, Dutch, Hindi, Japanese, Chinese, Finnish, Korean, Polish, Russian, Turkish, Ukrainian, Vietnamese.

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Improvements

• Search: Fully available to everyone
• Billing Management: Clearer free trial vs. paid plan transitions
• Notifications: Error & info banners for offline or integration issues
• Call Card Redesign: Crisp new layout
• 720p Recording: Higher resolution calls
• Faster Call List: 30s auto-poll fix until websockets
• Outlook: Repaired integration issues

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Fixed

• Participant Labeling: Role select bug squashed
• Stripe: Billing interface glitch resolved

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New

• Home Screen: Quick-launch new Chats, Projects, or join calls. Jump into recent calls, projects, or chats in one click.
• (Beta) Search: Finally, real search across calls, transcripts, and chats.

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Improvements

• Profile Redesign: “Edit Profile” is brand new; upload your own avatar.
• Organization Screen Redesign: Upload a company logo for your workspace.
• Chat Typing: Significantly reduced lag.
• Logout: Hitting “Sign Out” from the user menu properly resets states now.

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Fixed

• URL Join: We removed the forced https:// prefix. Full or partial URLs now accepted.

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New

• Workspaces: Create or join multiple Workspaces under one email. Keep calls, chats, and projects neatly separated.
• New Sidebar: Workspace switching in the top-left. “Workspaces” section under “Switch Workspace” in your profile.

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Improvements

• BB Chat: Upgraded overall chat response quality, especially for CustomContext.
• Settings & Inviting: Easier to access from the lower-left sidebar.

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Fixed

• Chat Names: Auto-updating logic is restored.
• Google Calendar: Repaired integration issues for many users.

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New

• Public Call Sharing: Generate a public link for anyone to view the call & summary. Toggle in the share icon on a call.
• Multiple Workspaces with Same Email: We now unify your identity. If you need merges, contact support.

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Improvements

• Project Prompts: Uses summaries instead of raw transcripts for faster load.
• WebSocket Status Banner: Temporary reintroduction to help debug re-connection issues.
• Transcript Copying: More obvious “Copy Transcript” button (with deep links).

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Fixes

• Regenerate Summary UI: Properly shows finished state.
• Duplicate Bot: No more second bot if you manually join a call.
• Chat to Call: External call references link reliably now.

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New

• Default Recording Privacy: You can set calls to default “Just Participants” or keep them “Public.”
• Email Notifications Toggle: Turn off the “summary ready” email after finishing a call.

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Improvements

• Upload pipeline enhancements
• Onboarding flow improvements
• Microsoft Teams join logic improved
• Re-added email capture on marketing site
• Introduced new affiliate tracking for signups

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Fixed

• Microsoft Teams bot recorder manual joining
• Slack & Intercom embed logic in onboarding
• Summaries occasionally not loading for some users

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New

• Microsoft Teams Integration: Officially launched. Record scheduled calls via Outlook and ad-hoc calls with MS Teams.
• Copy Transcript: Grab the entire transcript with segment-level deep links (top-right ”•••” on the call).

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Improvements

• Join Dialog: Lists all supported platforms more clearly.
• Tag Distinction: Auto-generated tags visually distinct from manual tags.
• Slack: Removed 1-month call query limit for free plan users.

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Fixes

• Summaries Not Loading: Resolved for some users.
• Uploads Stalling: Addressed stalling issues in the processing pipeline.
• Call Previews: Now reliably run for new calls.
• Ad-hoc Bot: Fix to ensure the bot always joins in real time.
• UI: The “regenerate” button now responds properly.
• Sentry: Separated errors in the encoder from TS worker logs.
• Custom Action Handling: Clarified error messages for incorrect meeting URLs.
• Scheduled Task Events: Tracking improvements for debugging.

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New

• Mobile App (Beta, iOS): Record from your phone—any in-person user interview, random voice memo, etc.—auto-upload to BuildBetter.
• Auto-tagging & Titles: Calls get auto-generated titles and tags.
• Microsoft Outlook Integration: Join all scheduled calls across any platform, including MS Teams.
• Customer Support Widget: Added bottom-right for quick help.

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Improvements

• Default recording is now “Public” again for newly scheduled calls (previous attempt at default “Just Participants” caused confusion).
• Better free/paid plan migration flows
• Notifications for trial-expiration warnings
• Summaries emailed upon transcript readiness

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Fixed

• Duplicate bots or duplicate calls
• Issues with “Invited” members or mismatched sign-up email case-sensitivity

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New

• Custom Company Assistants: Email support@buildbetter.app to set up your own custom assistant with specialized knowledge.
• Participant Permissions: All calls now default to visible only to participants (you can still make them public if needed).
• AI Moments: Quick highlight reel of important moments in the call (next to Summaries).
• Chat Onboarding: Guidance on how to get the most from BuildBetter Chat.
• Project Tag Creation: Create tags directly in the project creation dialog.

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Improvements

• Signup Form: Now collects first & last name for a more personalized experience.

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Fixed

• Audio Playback: Issues with videos that had transcripts are resolved.
• Call Processing: No more stuck “processing” if an untagged speaker is present.
• Call Header Name: Changing a call name updates properly on the page header.
• Join Meeting Dialog: Trimmed spaces in URLs so the button isn’t disabled.
• Project Deletion: Projects remain deleted without reappearing.
• Private Project Visibility: Private projects no longer vanish from your view.
• Ad-hoc Bot: Prevent double or triple joins in some edges.

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🎉 Public Release

• v3 is now publicly available to everyone
• 1 month of BB Pro free for all users

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New Features

• Optional “Join Call”: For MS Teams, Google Meets, Zoom
• New Zoom App: With call removal capability

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Improvements

• Enhanced Summaries:
  • Support for longer calls (no length limit)
  • Background processing
  • Automatic generation for paid plans
• Updated call loading state
• Streamlined project briefs UI, more space for calls
• Added Call Recorder profile picture for clarity
• Better handling of upload failures

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Bug Fixes

• Removed duplicate bot joins
• Removed unneeded “typing” alerts in titles
• Improved offline app states
• Fixed .mp3 file handling
• Resolved project loading issues after adding calls
• Fixed speaker-switching in call recordings
• Addressed stuck call processing

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Projects

• Create projects with titles, descriptions, tags, and access controls
• Automatic project brief generation and updates from tagged calls
• Perfect for user research, discovery calls, onboarding, sales, team standups
• Historical context access for new team members
• Automated documentation updates
• Easy brief sharing and export capabilities

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New Features

• Keyword Search: Enhanced call filtering with keyword search
• Customer Creation: Streamlined customer addition during speaker assignment

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Improvements

• Rebuilt video processing for faster access
• Added chunk uploading in v3 for faster, larger uploads
• Introduced new sidebar and full-width call grid
• Updated People section with side-by-side view
• Refreshed account dropdown design
• Added desktop app download option in web app

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Bug Fixes

• Resolved recorder and transcript processing issues
• Fixed ‘Call not found’ loading state
• Corrected blank avatar rendering
• Fixed video playback during speaker assignment
• Implemented real-time call page updates

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New Features

• Call Tagging System: Categorize and organize calls with tags
• Call View Filtering: Customizable filters (date range, tags, etc.)
• Enhanced Agent Retrieval: Tag filtering for improved call search

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Improvements

• Relocated summary action buttons (delete, regenerate, share, copy) above summaries
• Added informative loading messages during transcript and call data fetching
• Enhanced team member status display
• Improved chat thread sorting for “this week”
• Optimized new chat categorization under “Today”

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Bug Fixes

• Resolved frequent “Whoops” errors in chats
• Fixed chat blocking from excessive call attachments
• Addressed multiple call attachment issues in messages

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Summarizer 1.1

• Richer Extractions for call-type summaries
• New meeting types:
  • Retrospectives
  • Post-mortem / Pre-mortem
  • Engineering Standups / Scoping
  • Backlog Refinement
  • Marketing + Design review
  • Investor Update / Pitches
  • Job Interviews
• Improved existing types (onboarding, CS) with Q&A extraction
• Regenerate Summaries with feedback-based improvements

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Call Embedding 1.1

• Enhanced multi-call analysis:
  • Full transcript embedding for single/dual call analysis
  • Improved theme/pattern extraction for multiple calls
  • Better topic identification & insight generation

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Improvements

• Include transcripts for context-dragged calls if size permits
• Removed call_scope from retriever for simpler context

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Bug Fixes

• Prevented multiple bots from joining calls

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New Features

• Multi-Call Drag to Chat: Analyze patterns and themes across multiple calls simultaneously
• Customers → People: Flexible participant categorization for improved organization

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Improvements

• Enhanced app responsiveness
• Smoother call list scrolling
• Chat threads now grouped by timeframe (today, this week, previous)
• Full transcript embeddings for better single-call queries
• Revamped People section for better participant organization

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Bug Fixes

• Fixed chat panel scrolling issues
• Eliminated blank calls from unjoined bots
• Fixed horizontal scrolling in call view
• Improved summarization timing (after transcripts ready)
• New calls & transcripts appear without page reload

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New Features

• Private Calls: Keep sensitive calls hidden
• Chat Goals: Specialized chat experiences for different use cases
• ChatGPT Plugin: Access BuildBetter call data directly in ChatGPT

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Improvements

• Enhanced authentication system
• In-product changelog panel for v3
• Bulk call uploads
• In-app updates for v3
• Better markdown styling for chat

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Bug Fixes

• Real-time call list updates via subscriptions
• Added drag-resize for chat/data panels
• Fixed AI moment extraction
• No more duplicate chat messages
• Toast message no longer blocks chat bar
• Fixed top “X” scrolling glitch
• Corrected overlapping call view & uploads
• Addressed call view limitations
• Fixed labeling inconsistencies
• Improved mobile summary card display
• Collapse/expand icon direction corrected
• Call type label saving fixed
• Password reset security improved
• “Remember me” added to login
• Standard sub-headers across pages
• Default chat selection improved
• Enhanced audio-only file handling
• Added hover-delete button
• Call clearing functionality
• “Whoops” chat crashes resolved
• Maintained chat position after returning
• Fixed long titles in UI
• Fixed unassigned speaker icons
• Enabled emoji picker scrolling
• New chat auto-focus
• Adjusted markdown copy icon
• Removed white square in markdown corner
• Minimizing v2/v3 switching issues
• Alphabetized call types
• Restored v2 emoji support
• Updated invite org link
• Fixed disappearing sent messages
• Brought back v3 “Check for updates” button
• Improved call dragging
• Privacy filter on recent uploads
• Adjusted v3 question extraction
• Fixed call title editing glitch
• Permission dropdown for non-authors
• Automatic call list updates
• Webex disconnection fix
• Proper invited page name display
• Enhanced integration relevancy

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New Features

• “Uncomfortably Good” Summaries:
  • Automatic call type identification with custom extractors
  • Remarkably accurate, human-like note-taking
  • Available via “Summary” > “Generate Summary” (paid plans)
• Scheduled Tasks with smart prompts using your company context
• Enhanced UX with layout customizations

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Improvements

• Smoother chat navigation after deletion
• Logout feature for v3
• Custom call types for v3
• Localized dates to user timezones

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Bug Fixes

• Background added to floating video player
• Fixed citation card alignment
• Corrected “view all citations” logic for single citation
• Tools used by agent now appear vertically
• Removed persistent time parameter from call URLs
• Toast notifications improved
• Fixed streaming line break issues in partial chat responses
• Prevented multiple bots in Google Meets/Zoom calls

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New Features

• Drag & Drop: Drag calls into chat for extraction or drop voice memos for quick PRD generation
• Mobile Compatibility: Progressive Web App with home screen access & improved performance
• Increased Word Limit: ~22,000 words (50 pages) for extensive content
• Streaming Chat & Actions: See incremental responses & real-time process updates

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Improvements

• Grouped citations for easier reading
• Conversations organized by most recent messages
• Significantly faster API loading & overall performance

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Bug Fixes

• Enter key no longer refreshes page in search
• Fixed chat message wrapping
• Loading indicator no longer persists if you close the call page
• Addressed chat view scrolling issues
• Chat message caching for instant responses
• Corrected citation timestamps
• Customer screen navigation fixes
• Localized timestamps
• Resolved crashes when assigning participants
• Fixed chat auto-scroll stutter