Changelog

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🚀 What’s New

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🔗 Slack Integration Overhaul

• Connect Slack effortlessly using our new OAuth-based integration.
• Manage Slack workspaces independently of summaries, enabling flexible channel-specific settings.
• Enhanced workspace selection experience post-OAuth connection.
• Automatic data migration ensures a seamless transition to improved Slack models.

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✨ Improvements & Enhancements

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📄 Enhanced Document Experience

• Improved document title input stability: consistent sizing, intuitive “Untitled” placeholders, and reliable saving.
• Document titles now accurately displayed in search results.

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🧑 Improved Person Management

• More reliable person merging workflow, with streamlined GraphQL queries and clearer integration logic.

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📂 Folder Management Improvements

• Consistent and accurate updates to folders and nested items following changes.

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🛠️ Dev Tooling

• Expanded spellcheck to include project-specific terminology, enhancing development experience.

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🐛 Bug Fixes

• Person Merge: Fixed persona attribute loss during merges.
• Intercom Settings: Corrected toggle-switch states to reflect actual settings.
• Slack Integration: Resolved migration and dependency issues to ensure stable, error-free connections.
• Folder Items: Fixed item addition conflicts to ensure accurate updates without errors.

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🔧 Technical Updates

• Streamlined Slack integration repository logic and analytics handling.
• Improved organization of GraphQL operations for clearer, maintainable codebase.
• Application version updated to 3.9.0.

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🚀 What’s New

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🔐 Role-Based Access Control (RBAC)

• Simplified permissions management ensures clearer roles and tighter security.
• Admin actions now securely separated, enhancing safety and system integrity.

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📊 Unified Data Views

• New unified List/Grid views for calls, folders, documents, and signals.
• Easily perform bulk actions, drag-and-drop items, customize columns, and maintain persistent user preferences.

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📈 Signals Filtering & Table View

• Filter signals efficiently by Data Type, Source, and Creator (AI/manual).
• New customizable signals table view offers faster navigation and improved readability.

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🔍 Improved Extraction Relevance

• Relevant content now prioritized through Cohere-powered reranking, enhancing accuracy.

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📤 Public Document Sharing

• Quickly share documents securely via public links with complete control over access.

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⏱️ Invitation Rate Limits

• Built-in rate limiting prevents invitation spam, providing clearer feedback during user invitations.

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🚫 Enhanced User Deletion

• Delete users without affecting their federated authentication identities, streamlining account management.

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📱 Responsive Views

• Data views automatically adapt to mobile, tablet, and desktop screens, significantly improving usability.

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✨ Improvements & Enhancements

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🔒 Security Enhancements

• Enhanced protection against XSS and injection attacks across the application.
• Stronger GraphQL query protections prevent resource exhaustion and unauthorized queries.

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🎨 UI/UX Updates

• Modernized interface improves clarity, interaction feedback, and preview functionality.
• Unified and streamlined bulk operations, drag-and-drop features, and avatar visibility.

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⚡️ Performance Improvements

• Faster loading, smoother interactions, and better handling of large data sets.

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🛠 Expanded Integrations

• Improved support for integrations including Clari Copilot, Fireflies.ai, GitHub, and Slack.

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🐛 Bug Fixes

• Fixed WebSocket authentication issues ensuring smoother real-time interactions.
• Resolved search results duplication and UI inconsistencies.
• Improved filtering logic and synchronization between backend and UI.
• Enhanced sanitization to maintain data integrity and prevent unintended character loss.

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🔧 Technical Improvements

• Improved database schema and permissions management for enhanced performance.
• Refactored backend/frontend modules for better maintainability and scalability.
• Enhanced infrastructure with updated security policies and efficient integration handling.

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🚀 New Features

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📂 Folders: Direct Recording Upload

• Added “Upload Recording” buttons in:
  • Folder title bar
  • Empty folder states
• Allows uploading recordings directly into folders.

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🔗 Signal Clips View: Copy Signal URL

• Introduced a “Copy Signal URL” button next to the “Open” button in the signal detail panel within the Clips tab.

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📧 Authentication: Clearer Non-Business Email Error

• Updated error messages when registering with a non-business email (e.g., Gmail) for clearer guidance.

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⚙️ Settings: Control Automatic Call Titles

• New toggle (Settings > Organization > General) for automatic call title generation from conversations (default: enabled).

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🧑‍🤝‍🧑 People Table: Bulk Selection

• Added “Select All” and “Deselect All” buttons when search/filter is active in the People table header.

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🔐 Granular Sharing & Permissions (Folders/Documents)

• New permissions model:
• Public: Workspace-wide access
• Shared: Specific users/groups
• Private: Owner-only access

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🤝 Share UI (Folders/Documents)

• New unified “Share” modal for managing access levels and inviting collaborators.

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✨ Improvements & Enhancements

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📄 Call Summary Status Display

• Enhanced statuses:
• “Awaiting Transcript”
• “Awaiting Summary”
• “No Transcript”

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👤 People Table UI Clarity

• Updated placeholder to “Showing All Personas.”
• Standardized empty-state message to “No people found.”

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🔄 People Table Workflow After Merge

• Table automatically refreshes and clears selections after merging entries.

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📁 Folder Access Management UI

• Renamed modal to “Folder Access” and integrated options for managing “Shared With…” access.

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🏷️ Folder Ownership Display

• Folder title bar now displays current owner instead of original creator.

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🔄 UI Responsiveness: Folder Title Bar

• Folder title bar immediately reflects updates without manual refresh (name/permissions).

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🗃️ Calendar Worker Logging (Revert)

• Reduced calendar worker logging verbosity by excluding full message objects from error logs.

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🐛 Bug Fixes

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📅 Calendar Integration: Complex Event Updates

• Improved calendar update handling (ical_uid changes, reschedules) to avoid duplicates.

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🤖 Calendar Integration: Bot Settings Job Handler

• Fixed calendar worker issue processing bot-setting updates triggered by calendar rules.

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⏲️ Calendar Integration: Optional Start Timezone

• Resolved errors with events missing explicit start timezones.

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⚙️ Calendar Worker Stability: Malformed Messages

• Improved error handling/logging to prevent crashes from malformed queue messages.

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📝 Metadata Extraction: Title/Summary Overwrite

• Prevented automatic metadata extraction from overwriting manually edited call titles/summaries.

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📑 Signals Page: Uncategorized Tab Visibility

• Fixed issue hiding “Uncategorized” signals when no filters were applied.

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🗂️ Thread Context: Source Type Reflection

• Corrected thread context display to reflect all associated source types (calls, documents).

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💬 Slack Signal Creation: No Text Content

• Provided informative feedback in Slack when attempting to create signals from textless messages.

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🔗 Sharing Links: Private Document URL Path

• Corrected URL generation for private document sharing links to use /documents/<id>.

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New

• Document Generation Overhaul:
  • New asynchronous document generation worker improves performance and stability
  • Automatic checkpointing resumes document creation after interruptions
  • AI-powered content reranking to prioritize relevant sections
• Improved Calendar Processing: Revamped background processing ensures reliability and prevents conflicts
• Integrations & Features:
  • User Deletion with optional data transfer to other users
  • Recording Rules Update with condition to disable recording if specific attendees are absent

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Improved

• Performance Enhancements:
  • People List Optimization with instant filtering, sorting, and smooth scrolling
  • Major improvements in document generation speed and efficiency
• Stability & Reliability:
  • Enhanced error handling in calendar events and document generation
  • Reduced memory usage to eliminate out-of-memory errors
  • Improved visibility into document generation status and logs
• User Experience:
  • More descriptive AI Assistant tool interactions and clearer UI elements
  • Easier deletion and management of feedback sources
  • Enhanced accuracy in transcript navigation and speaker assignment

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Fixed

• API Stability: Resolved critical API memory issues
• Calendar Bot Settings: Fixed processing failures for bot settings updates
• Transcript UI: Corrected transcript selection and navigation issues
• Interview Summaries: Ensured only the latest summary version is displayed
• UI/UX: Addressed layout issues on various screen sizes and improved account dropdown accessibility

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Technical Changes

• Internal Enhancements: Major refactoring to improve document generation reliability and code maintainability
• Infrastructure Updates: Enhanced queue management and introduced robust checkpointing

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New

• Call Imports via JSON:
  • Import call data (transcripts, metadata) through structured JSON files
  • Schema validation ensures imported data meets required formats
• Call Imports from Fireflies AI:
  • Automatically import calls from connected Fireflies AI accounts
  • Regular polling fetches new calls without duplication

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Improved

• Simplified JSON Call Imports: No longer require poster image data, making uploads quicker and simpler
• Call Import Stability: Internal improvements to ensure all import methods (JSON, Fireflies AI) function reliably

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Fixed

• Interview Summary Display: Resolved an issue where multiple historical summaries were incorrectly displayed, ensuring only the most recent summary is shown

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New

• Call Notes & AI Integration:
  • Add and edit notes directly on call pages via new Notes Tab
  • Notes are searchable and integrated into AI chat queries
• Recording Comments & Mentions:
  • Add comments directly on call recordings
  • Use @ to notify teammates via email
• Revamped Folder Management:
  • Enhanced usability with hierarchical views, bulk actions, checkboxes, and folder search
• Call-Specific Document Management:
  • New Documents Tab lists call-specific documents with direct “Generate Document” shortcut
• Direct Document Deletion:
  • Delete documents directly from document cards in list views
• Chat Interaction Enhancements:
  • Copy AI messages and quickly add items to folders or generate documents from chat
• Consistent “Generate Document” Button:
  • Generate documents from Calls, Folders, and Chat interactions
• Signal Creator Attribution:
  • Clearly see who created Signals associated with calls
• Signal Context Linking:
  • Directly access the original source (e.g., Slack or email) for Signals

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Improved

• Folder Path Visibility:
  • Full hierarchical paths now visible in folder filters
• Enhanced Document Creation Flow:
  • Pre-selection on Call pages and clearer optional fields
• Document Display Updates:
  • Improved handling of long titles and better link behavior
• Search Assistance:
  • Helpful suggestions appear when searches yield no results
• Signal Folder Management:
  • Adding Signals to folders uses the updated folder interface
• UI Elements Refresh:
  • Minor visual updates, including indeterminate checkbox state
• Chat URL Conversion:
  • Copied chat references convert to clickable URLs automatically

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New

• Document Regeneration: Regenerate documents directly from the error page for faster, simpler issue resolution
• Fireflies AI Integration: Seamlessly import call transcripts and meeting data from Fireflies AI
• Expanded Platform Integrations: Added improvements for Slack, Clari Copilot, and Fireflies AI
• Call Tagging Controls: Enable or disable automatic tagging for calls through a new setting

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Improved

• UI & User Experience:
  • Better management interfaces for integrations
  • Clearer, more helpful error messages in documents
  • Improved notifications for regeneration status updates
  • Adjusted Intercom widget placement based on user feedback

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Fixed

• Slack Integration Stability: Integrations now correctly remain active unless explicitly disconnected
• Notification Delivery: Resolved issues affecting Slack notifications to ensure messages reach intended recipients
• Error Messaging: Corrected display issues with error messages on the document view

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New

• Slack Integration: Create signals directly from Slack conversations with a popup interface for specifying signal type and context
• Manual Signal Content Regeneration: New “Regenerate Signal” feature lets users generate AI Signal content by selecting a specific time range from call transcripts
• Smart Interview Summary Management: Interview summaries now automatically track the latest version, ensuring only the most recent summaries remain active

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Improved

• Precise Data Extraction: Define optional time ranges for extractions, allowing for more targeted and relevant results
• Query Performance:
  • Optimized filtering & data retrieval for better speed and efficiency
  • Improved user-scoped extractions and permissions checks
• Schema Updates: Fully integrated Slack as a supported type across relevant database structures and APIs
• Interview Summary Performance: Added indexing to improve query speed for faster retrieval of the latest summaries

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Fixed

• Signal & Summary Processing:
  • Fixed invitee email rule inconsistencies, ensuring invitees follow the same rules as attendees
  • Corrected signal display logic, so the “Edit Clip” button only appears for signals linked to calls
  • Improved “Uncategorized” tab filtering for more accurate and efficient extractions

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New

• Call Metadata Management: Organizations can now enable or disable automatic call tagging with a new toggle in settings

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Improved

• Email Styling:
  • Emails now render with inline styles, fixing formatting issues in Gmail and other clients
  • Consistent spacing and styling for tables, headings, lists, and bold text
• Microsoft Teams URL Validation: Now supports .live and .microsoft domains, ensuring all Microsoft Teams links are accepted

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Fixed

• Fixed an issue where placeholder text disappeared when editing folders
• Signals that were manually created or missing an assigned type now correctly appear in the “Uncategorized” tab
• Adjusted the OrgAutoTagSetting layout for proper display across all screen sizes
• The system now respects the auto-tagging setting, ensuring tags only generate when enabled

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Technical Changes

• Adjusted query logic to properly categorize signals and improve performance

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Deep Analysis Documents

Imagine sifting through over 5,000+ feature requests, issues, trends, and blockers—and having it all automatically organized with charts, citations, and clear next steps. With customizable templates and seamless data extraction, you get instant, powerful insights to supercharge your product strategy. With our latest release of Documents, all of this is possible.

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New

• Real-Time Document Updates: Document changes now trigger real-time events, keeping notifications and workflows instantly updated
• Smarter Semantic Search: Automatically updates when documents change, ensuring the most relevant and accurate search results
• Clari Copilot Integration: Added support for Clari Copilot call imports with UI improvements and tailored integration settings
• Reasoning Models (Beta): New beta brings enhanced chat and data extraction features, with customization options via feature flags

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Improved

• Robust Import Process: Added retry logic to imports, ensuring metadata loads correctly even when delayed
• Performance Optimizations:
  • Debouncing added to document updates, reducing lag and errors
  • Improved input validation for templates, making form creation more seamless
• UI Enhancements:
  • Refined Integrations page, hiding unnecessary internal workflows for cleaner navigation
  • Optimized document rendering for better performance and responsiveness

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Fixed

• Reports: Resolved issues ensuring correct database alignment and data accuracy
• Database Consistency: Improved foreign key references for stronger database integrity
• Document Processing: Fixed vectorization and event trigger issues for smooth and reliable processing
• UI Loading: Ensured documents load correctly, reducing inconsistencies in updates and interactions

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New

• Getting Started Page: Step-by-step tutorials to help users navigate the platform, from essential setups to advanced features
• In-Depth Tutorials & Guides:
  • Detailed guides on calendar setup, call summarization, folder organization, CRM & Slack integration, and workflow automation
  • Progress tracking feature to show how far users have advanced in tutorials
  • Dedicated ‘Getting Started’ menu in the sidebar for quick access to learning resources
• New Platform Icons: Distinctive GitHub and Salesforce icons added to the signals page for easier tool identification

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Improved

• Intuitive & Engaging Visuals:
  • Refined UI with structured cards and progress indicators for better navigation
  • Updated platform-specific icons for GitHub and Salesforce
  • New “unknown” icon for unsupported platforms

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New

• Improved Media Uploads: New Media Upload Service handles media uploads separately from call management for improved efficiency
• Interview Transcript Management: Added “unavailable” transcript status for clearer tracking of transcript states
• Call Asset Component: Better display of call assets with a more structured and organized experience
• Salesforce Company Imports: Import companies directly from Salesforce with new search and import hooks
• Enhanced Signal Details: Added tooltips to Signal Detail entries for better data insights
• Faster Recording: New ”+ Create” button for instantly starting a recording session

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Improved

• Role-Based Permissions: Updated access control to ensure the right users can manage data securely
• Integration Verification: System now checks for proper Salesforce setup before importing companies
• GraphQL & Data: Enhanced queries and mutations to support richer company metadata
• User Interface:
  • Cleaner layout and spacing in call pages
  • Updated button styles for a modern look
  • Improved calendar event display
• Performance:
  • Smoother interactions with optimized async operations
  • Added loading indicators for better user feedback
  • Enhanced error handling to minimize disruptions
• Authentication: Token refresh interval reduced from 50 minutes to 5 minutes, preventing unexpected logouts

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Fixed

• Paragon Workflows: Resolved issue affecting workflow updates for accurate data processing
• Error Handling: Fixed notification and call creation errors for increased stability
• Dark Mode: Adjusted CSS imports to resolve styling issues, particularly in dark mode for comments

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Technical Changes

• Code Optimization:
  • Removed unnecessary logs and reorganized imports
  • Improved state management for faster app behavior
• Release Process: Updated documentation to require commit approvals before deploying to staging and production

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New

• Dashboard Layout: Refreshed design providing a cleaner, more intuitive interface with streamlined access to key features

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Fixed

• Slack Integration:
  • Resolved issue where Slack’s placeholder property was mistakenly required, allowing select actions to function correctly
  • Improved error-handling with clearer debugging messages for easier troubleshooting
• Calendar Worker:
  • Fixed a bug where visibility manager settings were not being applied correctly in event recording jobs
  • Enhanced logging and tracking for more transparent job execution

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Improved

• Faster API Responses: Optimized calendar database queries, reducing API response times by up to 30%
• Better Memory Management: Improved efficiency in background jobs, reducing system resource usage for greater stability

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Security

• Stronger Authentication: Updated protocols to align with latest security standards for safer third-party integrations
• Improved Data Encryption: Enhanced protection for information at rest and in transit, increasing compliance with security practices

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Documentation

• Updated User Guides: Revised manuals reflecting dashboard changes, with step-by-step guides for new and existing features

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New

• Automatic Notification Emails: When an interview is linked to a calendar event, all invitees will automatically receive notification emails

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Improved

• More Accurate Email Delivery: Enhanced attendee and invitee retrieval for better notification accuracy

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Fixed

• Reliable Calendar Event Processing: Resolved errors when processing events with empty attendee lists, ensuring smooth scheduling

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Technical Changes

• Optimized Attendee & Calendar Event Queries:
  • Removed the first_name field in the attendee model to simplify data management
  • Consolidated invitee retrieval queries to reduce system load and improve performance

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Transform your messy data into streamlined workflows!

With intelligent AI tagging, BuildBetter instantly sorts your data into folders and Slack channels—sending customer issues directly to the Customer Success team and routing engineering syncs to the right spot. Say goodbye to manual organization and hello to effortless, automated insights that let you focus on what matters most. This is just the beginning of how BuildBetter can supercharge your team’s productivity!

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New

• Enhanced Workflow Management:
  • New workflow tools for more efficient process management
  • Manual workflow trigger for direct process initiation
• Improved Help & Support: Intercom support bubble relocated to the sidebar as “Help & Support”
• Event-Driven Updates: Keeps folders and extraction data instantly refreshed for real-time responsiveness
• Seamless Authentication: Many integration authentication tokens now refresh automatically every 50 minutes

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Improved

• Cleaner Interface:
  • Intercom settings now hide the default launcher for a more streamlined UI
  • Enhanced tooltips and refined styles in Call Details section
• Optimized Performance:
  • More efficient integration workflows, reducing delays in GraphQL operations
  • Better data retrieval for organizations and extraction IDs
• User-Friendly Components:
  • New inline-editable input field for quick edits
  • Improved tooltip functionality for better contextual guidance
  • Silent authentication refresh reduces UI loading states

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Fixed

• Dark Mode: Consistent styling in the Notification Center
• UI Visuals:
  • Adjusted borders and padding for improved layout consistency
  • Fixed comment display with corrected border radius issues
• Form Handling:
  • Resolved unintended form submissions in ChipSelect component
  • Adjusted Call Details tags for cleaner display
• Data Management:
  • User timezone settings now work correctly across the app
  • Improved GitHub data handling with better categorization
• Performance:
  • Optimized event updates in integrations
  • Enhanced GraphQL queries and mutations
  • Code cleanup for better organization and maintainability

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New

• Manual Attendee Management:
  • Add non-speaker attendees to call recordings manually
  • New “Call Attendees” section for simplified participant management
• Improved Selection Experience: New checkbox-style option in dropdowns for better usability
• Faster Person Creation: Streamlined system for adding new people to the platform

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Improved

• Clearer Terminology: Updated “Participants” to “Speakers” for better understanding of transcripts
• Enhanced Tooltips: Added support for advanced customization, improving readability and interaction
• Better Data Organization: Clear distinction between speakers and non-speaker attendees for more accurate transcripts and reports
• Smoother Tagging: More intuitive “Add Tag” button for consistent tagging across the app

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Fixed

• Attendee List Accuracy:
  • Non-speaker attendees correctly handled in queries and extractions
  • Fixed issues with interview attendee lists to prevent missing or duplicated data
• Error Handling: Resolved console errors and improved error handling when adding new people
• UI Improvements: Adjusted button placement in call details for better layout and consistency

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New

• Company-Interview Linking: Added ability to link companies to interview recordings for better organization and tracking
• Companies Section: New section in call details for easier viewing and management of associated companies
• Enhanced Feedback System:
  • Submit feedback on responses with sentiment tracking (positive or negative)
  • Real-time feedback updates ensure your input is reflected instantly

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Improved

• UI Enhancements:
  • Refreshed interface with improved button styling and better dropdowns
  • Updated avatars for a cleaner look
  • Dropdowns now handle read-only selections more effectively
• Performance Optimization:
  • Improved caching speeds up company and call updates
  • Faster and more consistent data retrieval for interviews
• Feedback Process: Refined submission flow with clearer indication of how feedback is used

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Fixed

• Date & Time Display: Corrected date formatting to properly adjust to user timezone
• Data Synchronization: Cache improvements ensure call and company data updates reflect immediately
• Backend Optimizations:
  • Optimized database queries and cleaned up unused code
  • Improved GraphQL queries and API performance
• Patch (01/29): Fixed errors related to timezone processing when user_timezone setting was absent

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New

• Chat Backend Overhaul: Transitioned to new rebuild system, significantly improving performance and reliability in thread execution
• Streaming and Contextual Updates: Implemented a new lightweight event system and context builder for real-time updates, enabling message delta streaming for better user engagement
• GitHub Integration: Added GitHub as a new conversation platform and metadata source (requires feature flag)
• Frontend and Thread Naming: Users can now specify thread names, improving thread organization and management

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Improved

• Semantic Search Optimization: Streamlined the search process with simplified steps, enhanced filtering logic, and improved logging
• UI/UX Enhancements: Improved hover effects, notification center styling, and loading states for a more intuitive and responsive UI
• Logging & Debugging: Enhanced logging across services for better traceability and quicker issue resolution
• Thread Event Management: Introduced new thread event types and improved tool call handling for clearer execution pathways

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Fixed

• Popover Overlay: Fixed issues with popover components to ensure a consistent user experience
• Data Model & Import Paths: Resolved issues related to the data model and import paths to prevent runtime errors
• Timezone Prompt: Updated date formats to include time details (HH:mm:ss), ensuring accurate UTC-to-local time conversion
• Database Optimization: Added indexes and optimized database queries to improve performance and data accuracy

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New

• Chat Search Enhancement: Added filtering by interaction type (‘internal’ or ‘external’) to refine search results in chat applications
• Salesforce Integration: Expanded ConversationPlatform with salesforce_case and updated ConversationService for better Salesforce case handling
• Semantic Search Upgrades: Introduced new parameters (sortOrder, signal type, persona filters, display_ts) to improve search result relevance
• Interview Source Expansion: Enabled text document uploads for recording creation via upload_text
• Improved Comments: Added real-time comment functionality within signals and developed a notification system for collaboration
• Timezone Detection in Chat: Implemented automatic timezone detection to ensure accurate timestamps

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Improved

• User Permissions: Expanded organization role permissions to manage metadata fields
• UI & Styling: Enhanced UI with icon-enhanced tabs and moved to CSS classes for dark mode

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Fixed

• Signal Filters: Fixed persona filter issues in signals for accurate data joining
• User Identification: Corrected user identification in notifications
• Slack Notifications: Fixed errors in Slack notification connections
• Transcript Sorting: Ensured monologue sentences in transcripts are sorted by start time
• Call Assignment: Improved handling of missing or empty emails in call assignment notifications
• File Upload Validation: Removed unnecessary validations for smoother file uploads

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New

• Recording Enhancements:
  • Adding meeting notes to recording page
  • Adding ability to upload text documents as new recordings (creates an empty recording with the text document as the meeting notes)
  • Adding ability to view signals on a recording transcript and via the Signals tab on a recording
  • Adding ability to manually create signals via selecting transcript text
• Signal Workflow:
  • Added comments in Signals
  • Updates to ensure titles and descriptions for signals are clear, and fields appear editable
• Search Enhancements:
  • Adding search filters for “Asset Type”
  • Adding ability to search for folders, playlists, companies, people, documents, and signals
• Folders & Signals:
  • Add the ability to add documents to folders
  • Add contextual menu to add items to folders in the Document card
  • Modify folder items to accept documents
  • Show documents added to folders, including subfolder previews
  • Add action to trigger vectorization after document creation
  • Vectorize production documents and missing summaries on staging
  • Adding ability to filter signals by custom metadata properties
  • Adding comments to signal view
• Chat:
  • Add folders as a draggable and default context in Chat
  • Ensure citations for documents work in Chat
  • Investigate and fix chat reply behavior without a custom context
• Reports:
  • Create a Reports Unlock page that is now visible to all users
• Other Additions:
  • Auto-complete property names in People Profile metadata
  • Create tab views to switch between People or Companies in the People View
  • Adding Hubspot and Salesforce syncing (to BuildBetter People and Companies)
  • Replacing the current notification system with LiveBlocks notifications (this enables notifications for the comment system added to signals)
  • Adding the ability to select a specific language for transcripts and generated text

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Fixed

• Signals:
  • Fix sliders broken in signal filters
• UI Issues:
  • Backdrop-filter blur affecting dropdown text in Windows popups
  • Issues with selecting text on transcripts for signal creation
  • Two rows showing hover events when property names are the same
  • Correct unreadable text when users exceed hour limits
• Folder & Document Bugs:
  • Hard refresh required after dragging calls into folders
  • Folder chat not finding transcripts or summaries
• Feedback:
  • Correct triggers are now in place to process signals on files uploaded into the Feedback section
• Other Issues:
  • Sidebar scroll getting stuck when dragging items
  • Delete recording modal breaking the app on close
  • Screen freezing after deleting a person
  • Calendar recording rules incorrectly showing recurrence
  • Recordings page jumping to the top when scrolling to the bottom (and loading more)
  • Join workspace button in dropdown menu not working
  • Slack dropdown defaulting to the wrong workspace
  • Fix “update open” mislabeling to “conversations” in Intercom syncing settings

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New

• Export to Docs: Export documents directly to Notion, Confluence, and Google Docs from the document view (currently feature-flagged)
• Zoho Voice Integration: Connect your Zoho Voice account for seamless voice communications
• Slack /bb connect: Introduced the /bb connect command in Slack to simplify channel connections
• Signals Page: Added a dedicated Signals page for better insights and management
• Feedback Signals: Reintroduced signals processed over feedback uploaded in the Feedback section (currently feature-flagged)

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Improved

• Enhanced Slack integration to fetch all channels across all pages
• Updated recording search to now include summaries in keyword searching
• Consolidated platform and hourly fees to streamline the subscription process
• Improved Zendesk workflows to automatically trigger extractions after imports
• Organizations can now set a default bot name, overriding individual user settings
• Separated calendars and extractions into their own queues to enhance performance
• Organization-scoped Paragon integrations now located under Organization → Integrations

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Fixed

• Resolved formatting issues causing problems in Slack messages
• Fixed 'no-channel-permission' error some users experienced with Slack
• Addressed a bug causing errors when reading default call permissions
• Fixed transcription issues for specific call links
• Corrected AI misidentifying users during calls
• Ensured conversations without personas are included when filtering
• Fixed search issue preventing using full names with spaces
• Resolved duplicate key value errors in the Intercom integration
• Fixed issues where conversation signals were not processing correctly
• Addressed black screen upon login issue for some users
• Fixed problems where scheduled tasks were not executing
• Resolved Slack integration not displaying all channels for certain users
• Fixed chat responses stopping or becoming scrambled

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New

• User Roles Management: Organizations can now set different permission levels for admin and non-admin users
• Enhanced Signal Filters: Added filtering by Tags, Folders, and People on the Signals page
• Integration Expansions:
  • Added Chorus.ai call imports
  • Self-serve setup for Gong and Chorus.ai integrations
  • New HubSpot and Zendesk integrations
• Document Creation: Create documents directly from call pages

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Improved

• Organization Integration Page: Redesigned with new sections and improved access management
• Slack Channel Settings: Automatic display of settings after channel selection
• Default Call Recording Access: New workspace-level default access settings
• Local Recording UI: Updated terminology from “Video” to “Movies”

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Fixed

• Slack Integration:
  • Multiple workspace connections per account
  • Better error messaging
  • Improved workspace channel selection
• Calendar Events: Fixed updating and sharing issues
• Call Display:
  • Corrected missing participant display
  • Fixed overlapping video playback
• Search: Resolved issues with spaces and quotes in queries
• UI Updates: Thread deletion now properly refreshes the left pane

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New

• Added the ability to add custom properties to people
• Users can now delete custom properties from people profiles
• Introduced organization-level call summaries in the onboarding process

​

Fixed

• Corrected a typo on the onboarding email page (“Pre-consent”)
• Fixed an issue where the desktop app would display a blank screen upon system wake
• Resolved text wrapping issues for long names in the organization picker
• Fixed the perpetual “Loading more…” spinner at the bottom of the people table
• Removed the “Assign” label for speakers who are already labeled; the button now reads “Re-Assign”
• Corrected weekday mapping to prevent adding an extra day to weekly scheduled tasks

​

Improvements

• Better automatic retry to process calls that failed
• Aligned property names and the “Add Property” text for consistency
• Updated the delete button to use a pointer cursor for a consistent user experience
• Improved the sorting of properties to prevent them from jumping around unexpectedly
• Adjusted form field messages for better readability
• Enhanced the display of merge text to show the number of people selected on the same row
• Modified the layout so the full “Email Address” label is visible by default

​

New

• Kustomer Integration (Early Access): Support interactions from Kustomer can now be ingested and processed via Signals.
• Intercom Integration (GA): Conversations and tickets from Intercom are now ingested and processed via Signals, moving from Early Access to GA.
• Slack Integration (GA): Slack integration is now GA and available for all users to enable via the UI. Configure detailed rules for sending recording summaries to Slack channels.

​

Improvements

• Disable Recurring Events Confirmation: Introduced a popup confirming only a single event is disabled.
• Better Error Messaging for Calendar Setup: Users see notifications if granting Outlook calendar access fails.
• Model Performance Enhancements: Upgraded various AI models to increase performance.
• Remove Bot Before Recording: Users can now remove the bot from a call before recording starts (waiting room or in-call).

​

Fixes

• Chat Message Loop: Resolved an issue where chat messages reappeared in the input box after sending.
• Custom Bot Image Editing: Users can now edit a custom bot image immediately after saving without a page refresh.
• Playlist Button Visibility: Corrected a UI bug hiding the “Add Playlists” button in document creation flow due to call overflow.
• Recording Scheduling Logic: Stopped scheduling recordings if the event is deleted from the calendar.
• Email Case Sensitivity: Calendar attendee emails are now lowercased to fix matching issues.
• Slack Channel Scrolling: Fixed a UI issue preventing scrolling through the list of Slack channels.
• Custom Images for Scheduled Bots: Updated scheduled bots to apply updated custom images properly.
• Signal Filter Personas: Default personas now appear correctly in signal filtering.
• Chat Message Display: Addressed a cache issue causing chat messages to appear, vanish, then reappear.
• Zapier Integration: Resolved an issue where the full transcript for a call wasn’t available in Zapier.

​

New

• Intercom Integration/App (Early Access): Intercom chats can be added to BuildBetter and processed via Signals.
• Individual Call Sharing: Keep a call private and share it with a single individual.
• Bot Image Customization:
  • Upload your own bot image or create one using our editor.
  • Option to remove the bot image entirely.
• Join Workspace via URL: Share a link to let others join your organization quickly and securely.
• New Sidebar Designs: Revamped sidebar for improved user experience.
• Search Section: Search has moved to its own dedicated section with improved filtering.
• Default Call Filter Tabs: Quick filters at the top of the recording list: All, My recordings, Shared with me.

​

Improvements

• Signals Optimization: Query optimizations for faster load times in the Signals section.
• Document Generation Flow: If 3 or fewer calls are selected, the full transcripts are used; for more than 3, it uses call summaries.
• Bot Name Disclaimer: Under the bot name input, we note that Google Meets does not support custom names.
• Local Recording Failure Help: Added instructions for recovering local recordings if processing fails.
• Scheduled Tasks: Removed the paid flag from “New Task” to allow all users to create scheduled tasks.
• Bot Name Customization: Removing the paid flag so anyone can change their bot’s name.

​

Fixes

• Signals Empty State: Fixed brief “unlock” screen flicker for accounts that have Signals unlocked.
• Transcript Chat: Resolved failures when transcripts were empty.
• Document Prompt Issues: Fixed references to transcripts that caused LLM hallucinations when only a summary was passed.

​

Improvements

• Signal Speed: Major query changes drastically improve performance on the Signals page.
• Streaming Chat: Chat responses now stream live instead of appearing all at once.
• Bot Joining Logic: If an event starts within 15 minutes, the bot is now joined ad-hoc instead of scheduled.

​

Fixes

• Onboarding Integration Linking: Proper redirect strategy once a user integrates, bringing them back to the correct place.

​

New

• Feedback UI (Behind Feature Flag): Allows users to upload CSV files for signals.
• Internal/External Calls Filter (Behind Feature Flag): Filter calls by internal/external plus “internal extractions” for Signals.
• New Onboarding Screens: Including a “team members invite” and “schedule onboarding” screen.
• Custom Document Templates: Support for custom doc templates added from the support side.

​

Improvements

• Chat Citation Links: You can now click citations to jump directly to that moment in a call.
• Signals Charting: Changed numeric values to language descriptors (sentiment, severity, bias).
• Personas: Only “managed” personas appear as filter options in signals.
• Select All: For topics, themes, and keywords in signals.
• Team Member Invite Optional: Assign a speaker to a team member without forcing an invite.
• Signals Query Performance: Multiple fixes for faster loading.

​

Fixed

• Intercom Widget: Fixed overlap with next button on mobile screens during onboarding.
• Zero Hours: Clear error if an org has 0 hours left and attempts an upload.
• Document Editor: Fixed table rendering issues.
• Homepage Stats: Fixed zero values erroneously displaying in stats panel.

​

New

• CSV Data Visualization in Signals (Beta): Early attempt to visualize CSV data in Signals.
• Slack Integration (Beta): Configure workflows to post call summaries to a Slack channel upon call completion.
• Workspace Stats: Added basic stats to your workspace homepage.
• Custom Document Templates: (Invite Only)
• Signal UI Improvements:
  • Show meta data on extraction cards
  • Y-axis data picking
  • Don’t auto-select first clip when switching extraction types
  • Hide old topics/themes/keywords from prior versions
  • Filter by interaction for themes/topics/keywords
  • Fixed bar chart, verify personas are working, more…

​

Improvements

• Google Meets Bot: Upgraded login method for Google Meets bot.
• Merge People: Disabling integrations that are being deleted when merging profiles.
• Task Scheduler: Using standardized design-system selects on Windows.
• Work Email Onboarding: Further improvements to ensure smoother sign-ups.

​

Fixed

• Topic Extraction: Issues with signals not working properly.
• Soft Delete: Marking interviews as removed on failure instead of fully deleting.
• Missing Summaries: Fixed problem where some summary fields wouldn’t populate in staging.
• Gong Imports: Ensuring incremental Gong call imports work as intended.
• Logout: If the network is restored, we refresh the app vs. reauth to avoid UI lockup.

​

New

• Signal Extraction by Role: Signals are now mapped to specific roles/people for greater accuracy.
• Internal vs. External Calls: Calls automatically labeled as internal or external, with optional manual override.
• Batch Signal Extraction: Enable signals on a set of calls from the folder view.
• Profile Linking: Clicking an avatar from a call links to that person’s profile in the People section.

​

Improvements

• Signal Quality: More precise signals for better usability.
• Custom Context: Signals now leverage your company’s custom context for more relevant results.
• Call Recording Filters: Filter out calls from being recorded by title, description, or participant email in settings.

​

New

• Gong Integration: Manually import Gong calls (Request access in settings).
• Clip Editor: Fine-tune start/end time of any clip (including manually created & extraction clips).

​

Improvements

• Model Upgrades: Summaries, Chat, Docs now utilize the latest models for enhanced accuracy.
• Transcriptions: Up to 30% more accurate and 10x faster.
• Zapier Integration: Now includes transcripts as an export option for completed calls.
• Logging Enhancements: Better calendar-event logging for more transparency.
• Calendar Logic: Defaults call permission to either the event organizer or the org’s default call permissions.

​

Fixed

• Billing UI Bugs: Various visual fixes.
• Document Generation from Playlist: No more failures.
• Video Player Autoplay: Stopped random autoplay due to UI re-renders.

​

New

• Signals: Broader availability with major improvements (unlock or request in settings).
• Zapier Integration: New doc & call-based triggers.
• New Document Types: Expanded doc generator selection screen.
• Full Page Upcoming Events: See more than four upcoming events in a new full-page view.

​

Improvements

• Prototype Generate: Testing a new generate feature for extraction clips.
• Playlists: Now an option in the doc creation flow.
• Signals Unlock Screen: Non-paying users see an unlock UI; paying users see full signals in the menu.
• Signals Default Filter: Switched from last 7 days to 30 days.
• No Email Summaries for Manual: If you generate a summary for calls older than 1 hour, no auto-sent email.
• Call Date Sorting: Sorting by “call completed at” date to fix some manual date set issues.
• Calendar Reconnect: Additional logic for smoother reconnect.
• Event Details: Title and description from your calendar appear on the call page.

​

Fixed

• Duplicate Pre-Consent Emails: Users no longer receive multiple pre-consent emails for the same event.
• Calendar Debug Info: Added for improved support.
• Workspace Disconnection: Disconnecting a calendar removes that schedule only, not entire integrations.
• De-Dup Logic: Handling overlap of manual join & scheduled bots for the same call.
• Zoom Consent: Improved workaround for Zoom’s popup bugs to allow normal recording.
• Stripe Subscription: Cancels automatically if the last member leaves an org.
• Invite Emails: Corrected name usage in invite emails.
• Chat to Call Links: No more broken call links in chat messages.
• Billing Tests: Updated logic and testing in the billing service.

​

New

• Signals (Beta): Analyze thousands of calls in seconds with near-magical accuracy. Filter data like it’s quantitative and answer big questions instantly.

​

Improved

• The app now works smoothly on mobile—easily add it as a web app on iPhone or Android.
• Folders now default to public.
• Renamed “Join Slack” to “Slack Priority Support” with a Typeform link.

​

Fixed

• Users with unpaid accounts can no longer create new workspaces.
• Hovering over a call card expands the entire call brief again.
• Proper alignment fixes for text and subtext.
• Settings menu bar issues resolved.
• “Add calls to folder” now works properly.
• Removed “Select All” in create document call selection.
• Chat input no longer jumps to new thread if you switch threads.
• Uploading profile pictures now displays them correctly after refresh.

​

New

• 3 New Notification Emails:
  1. Personal Call Summaries: Emailed right after a call with quick links.
  2. External Call Summaries: Automatically emailed to your customers/clients if enabled.
  3. Pre-call consent emails: 24 hours before the call to participants, explaining privacy & security.
• Folders Sorting: Sort calls by newest or oldest within a folder.

​

Fixes

• Zero Attendee Badge: Calls with zero attendees now show the “Unlabeled participants” badge.
• Bot View Settings: Bug fix so your selected recorder layout is correctly applied.

​

New

• “New Chat” Button: Start a chat directly from call panels and folder chat panels.
• Summary Display: Summaries appear on the call page, even with unlabeled participants. The labeling flow is in a separate tab.

​

Improvements

• Call Permissions & Attendees: Prevent duplicate key errors; streamlined assignment flow.
• Assign Flow Copy: Reworded “assign speaker” → “label participant.”
• Call Details Visibility: Title, tags, short description now visible above participant labeling.
• Assign Button Enhancement: Red counter badge shows how many participants need labels.
• Assigned vs. Unassigned: Lists sorted for clarity.
• Assign Dropdown Sorting: Team members appear at the top of the assign dropdown.
• Retroactive Auto-Label: Labeling a screen name to a person now retroactively applies to all other calls.
• Instant Summary Generation: Summaries generate right after transcript completion, even if participants aren’t auto-labeled.
• Calendar Overlap: Attempts to fetch attendees from overlapping events if you do an ad-hoc bot join.

​

Fixed

• Merge Permissions: Bug fix for merges during people-flow.
• Email Validation: Corrected a bug requiring an email in the assign flow.
• .edu Domain: 2-hour free plan limit for .edu is enforced properly.
• Assign Participant Popover: Now opens reliably on click.
• Refresh Notification: “Refresh to update” logic now triggers properly on new deployments.
• Transcript Processing: No more labeling prompts if the transcript is still processing.
• Search Index: Recent threads show immediately.
• Unassigned Badge: The call grid now displays a “unassigned speaker” label if relevant.

​

New

• Quality-of-Life Overhaul: Many smaller improvements from direct user feedback.
• New Document Types:
  • Job Candidate Interview: Evaluate candidates effectively.
  • Product Requirements Document (PRD): Create human-grade docs from calls about features.

​

Improvements

• Assignment Flow: New design for labeling participants both automatically and manually (post-call).
• Merging People: Merge duplicate profiles seamlessly in the People section.
• Edit Call Date: Perfect for re-dating calls that were uploaded vs. recorded live.
• Custom Transcript Dictionary: Hard-code key terms (names, companies, etc.) to improve transcription accuracy.
• Adjustable Recording Views: Speaker or gallery, choose your default in Settings.
• Calendar Privacy: Changing call permission updates all upcoming calls proactively.
• Google Auth: Merge or sign up via Google more easily.
• Event Time Indicators: “Tomorrow” vs. exact hours for same-day events.
• Workspace Permissions: Updated “Public” → “Workspace Only” for clarity.
• Manual Upload Enhancements: Tweaked config and added retry logic.
• Folder Chat Update: Folders now open the most recent chat by default.

​

Bug Fixes

• Chat Persistence: No more leftover text in the message bar after hitting send.
• Bot Scheduling: Bot arrival time is more precise for calls.
• Zoom Popups: More robust fix for Zoom’s consent popup quirks.

​

New

• Folders: Move beyond Projects to folder-based organization.
  • All Projects automatically converted into Folders.
  • Chat over an entire folder of calls at once.
  • Drag calls into folders or select calls to add.
• Document Output Improvements: Smoother citations and formatting across doc types.

​

Improved

• Folder Chat: Great for research, documentation, sales composition, or onboarding.
• Document Generation: Improved output quality and clarity.

​

Fixed

• Bot Image: Now accurately reflects its current state.
• Public Summary Edits: Public summary now correctly displays after user edits.
• Multiple Summary Headers: Resolved duplication after regenerations.
• People Profiles: Calls properly load under each person’s profile again.
• Google Auth: More robust fix for certain calendar authorization issues.

​

Improved

• Calendar Service: Now only supports v2 for double the reliability.
• Updated Zoom Assets: Fresher UI elements for Zoom flows.

​

Fixed

• Zoom Auth Flow: Restored full functionality for Zoom App recording.
• Assembly Delete Flow: Additional security/privacy checks for transcript deletions.
• Share Pages: Added more tracking events for user interactions.

​

New

• Completely Rebuilt Chat:
  • Embed up to 3x more calls
  • More detailed responses
  • Remembers your company context across chats
• Citations in Documents: All doc types now show which calls or messages contributed to each segment
• Redesigned Call Page: Chat panel integrated for quick Q&A or summarization
• Editable Summaries: Edit the main call summary & briefs
• Cross-Workspace Copy: Copy calls to another workspace
• Better Summaries: With the newest large model and more context
• Custom Domain Signups: Support can enable domain-based auto-join
• Accessibility: Added video captions
• New Onboarding: Smoother first-time user flows
• Leave a Workspace: Any time, from workspace settings

​

Improved

• Copy/Paste: Strips out font color for consistency
• Drag & Drop Example: A quick visual tutorial for new chat
• Banner Alert on Old Chats: Informs you they’re read-only; all new chat is in v3
• Real-time Subscriptions: Fewer forced refreshes
• Upcoming Calendar: Adopts organizer’s permission settings by default
• No More AI Moments: Feature is sunset

​

Updated

• Upload View: Fits inside scroll view
• Toast Notifications: Appear above modals
• Auto-End Calendar Events: Visible until the meeting ends
• Microsoft Teams: Better detection if an account type is not supported
• Document Generation: Limits calls to those with transcripts ready
• Load Balancer Timeout: Increased for doc generation

​

Fixed

• Labeling Flow: Creating new participants works reliably
• Call Ready Email: No more multiple sends
• Index Caching: Doesn’t break the app post-deployment
• New Threads Not Visible: Now appear instantly
• Upload Scroll: Proper size in the UI
• White Text: Removed accidental inline color
• Workspace Switch: Warn if an upload is in progress
• Wrong Workspace Call: Doesn’t load forever
• Document Jolt: No more jumping upward on open
• Chat Boundaries: Doesn’t exceed screen
• **Renamed “call”→ “recording”: For consistency
• Safari Audio: Accepts file formats more gracefully
• Click Gap: Tapping near “cancel upload” doesn’t open the call
• Settings Close: No longer acts as a “back” button
• Persona Description: No text overflow
• Tags: “Enter” picks the first match instead of opening assignment
• Multi-call Selection: No more stalling or errors
• Team Member View: Realigns properly
• Longer Timeout: For doc generation steps

​

New

• Disable Upcoming Calls: In the home screen, turn off upcoming calls from your Google Calendar (reauthorize to see it).
• Documents: Generate custom doc types (Customer Call Analysis, Q&A Extraction, Magic Minutes, User Persona).
• 15+ Language Support: Summaries & transcripts in Spanish, French, German, Italian, Portuguese, Dutch, Hindi, Japanese, Chinese, Finnish, Korean, Polish, Russian, Turkish, Ukrainian, Vietnamese.

​

Improvements

• Search: Fully available to everyone
• Billing Management: Clearer free trial vs. paid plan transitions
• Notifications: Error & info banners for offline or integration issues
• Call Card Redesign: Crisp new layout
• 720p Recording: Higher resolution calls
• Faster Call List: 30s auto-poll fix until websockets
• Outlook: Repaired integration issues

​

Fixed

• Participant Labeling: Role select bug squashed
• Stripe: Billing interface glitch resolved

​

New

• Home Screen: Quick-launch new Chats, Projects, or join calls. Jump into recent calls, projects, or chats in one click.
• (Beta) Search: Finally, real search across calls, transcripts, and chats.

​

Improvements

• Profile Redesign: “Edit Profile” is brand new; upload your own avatar.
• Organization Screen Redesign: Upload a company logo for your workspace.
• Chat Typing: Significantly reduced lag.
• Logout: Hitting “Sign Out” from the user menu properly resets states now.

​

Fixed

• URL Join: We removed the forced https:// prefix. Full or partial URLs now accepted.

​

New

• Workspaces: Create or join multiple Workspaces under one email. Keep calls, chats, and projects neatly separated.
• New Sidebar: Workspace switching in the top-left. “Workspaces” section under “Switch Workspace” in your profile.

​

Improvements

• BB Chat: Upgraded overall chat response quality, especially for CustomContext.
• Settings & Inviting: Easier to access from the lower-left sidebar.

​

Fixed

• Chat Names: Auto-updating logic is restored.
• Google Calendar: Repaired integration issues for many users.

​

New

• Public Call Sharing: Generate a public link for anyone to view the call & summary. Toggle in the share icon on a call.
• Multiple Workspaces with Same Email: We now unify your identity. If you need merges, contact support.

​

Improvements

• Project Prompts: Uses summaries instead of raw transcripts for faster load.
• WebSocket Status Banner: Temporary reintroduction to help debug re-connection issues.
• Transcript Copying: More obvious “Copy Transcript” button (with deep links).

​

Fixes

• Regenerate Summary UI: Properly shows finished state.
• Duplicate Bot: No more second bot if you manually join a call.
• Chat to Call: External call references link reliably now.

​

New

• Default Recording Privacy: You can set calls to default “Just Participants” or keep them “Public.”
• Email Notifications Toggle: Turn off the “summary ready” email after finishing a call.

​

Improvements

• Upload pipeline enhancements
• Onboarding flow improvements
• Microsoft Teams join logic improved
• Re-added email capture on marketing site
• Introduced new affiliate tracking for signups

​

Fixed

• Microsoft Teams bot recorder manual joining
• Slack & Intercom embed logic in onboarding
• Summaries occasionally not loading for some users

​

New

• Microsoft Teams Integration: Officially launched. Record scheduled calls via Outlook and ad-hoc calls with MS Teams.
• Copy Transcript: Grab the entire transcript with segment-level deep links (top-right ”•••” on the call).

​

Improvements

• Join Dialog: Lists all supported platforms more clearly.
• Tag Distinction: Auto-generated tags visually distinct from manual tags.
• Slack: Removed 1-month call query limit for free plan users.

​

Fixes

• Summaries Not Loading: Resolved for some users.
• Uploads Stalling: Addressed stalling issues in the processing pipeline.
• Call Previews: Now reliably run for new calls.
• Ad-hoc Bot: Fix to ensure the bot always joins in real time.
• UI: The “regenerate” button now responds properly.
• Sentry: Separated errors in the encoder from TS worker logs.
• Custom Action Handling: Clarified error messages for incorrect meeting URLs.
• Scheduled Task Events: Tracking improvements for debugging.

​

New

• Mobile App (Beta, iOS): Record from your phone—any in-person user interview, random voice memo, etc.—auto-upload to BuildBetter.
• Auto-tagging & Titles: Calls get auto-generated titles and tags.
• Microsoft Outlook Integration: Join all scheduled calls across any platform, including MS Teams.
• Customer Support Widget: Added bottom-right for quick help.

​

Improvements

• Default recording is now “Public” again for newly scheduled calls (previous attempt at default “Just Participants” caused confusion).
• Better free/paid plan migration flows
• Notifications for trial-expiration warnings
• Summaries emailed upon transcript readiness

​

Fixed

• Duplicate bots or duplicate calls
• Issues with “Invited” members or mismatched sign-up email case-sensitivity

​

New

• Custom Company Assistants: Email support@buildbetter.app to set up your own custom assistant with specialized knowledge.
• Participant Permissions: All calls now default to visible only to participants (you can still make them public if needed).
• AI Moments: Quick highlight reel of important moments in the call (next to Summaries).
• Chat Onboarding: Guidance on how to get the most from BuildBetter Chat.
• Project Tag Creation: Create tags directly in the project creation dialog.

​

Improvements

• Signup Form: Now collects first & last name for a more personalized experience.

​

Fixed

• Audio Playback: Issues with videos that had transcripts are resolved.
• Call Processing: No more stuck “processing” if an untagged speaker is present.
• Call Header Name: Changing a call name updates properly on the page header.
• Join Meeting Dialog: Trimmed spaces in URLs so the button isn’t disabled.
• Project Deletion: Projects remain deleted without reappearing.
• Private Project Visibility: Private projects no longer vanish from your view.
• Ad-hoc Bot: Prevent double or triple joins in some edges.

​

🎉 Public Release

• v3 is now publicly available to everyone
• 1 month of BB Pro free for all users

​

New Features

• Optional “Join Call”: For MS Teams, Google Meets, Zoom
• New Zoom App: With call removal capability

​

Improvements

• Enhanced Summaries:
  • Support for longer calls (no length limit)
  • Background processing
  • Automatic generation for paid plans
• Updated call loading state
• Streamlined project briefs UI, more space for calls
• Added Call Recorder profile picture for clarity
• Better handling of upload failures

​

Bug Fixes

• Removed duplicate bot joins
• Removed unneeded “typing” alerts in titles
• Improved offline app states
• Fixed .mp3 file handling
• Resolved project loading issues after adding calls
• Fixed speaker-switching in call recordings
• Addressed stuck call processing

​

Projects

Introducing Projects - a powerful new way to manage and share information:

• Create projects with titles, descriptions, tags, and access controls
• Automatic project brief generation and updates from tagged calls
• Perfect for user research, discovery calls, onboarding, sales, team standups
• Historical context access for new team members
• Automated documentation updates
• Easy brief sharing and export capabilities

​

New Features

• Keyword Search: Enhanced call filtering with keyword search
• Customer Creation: Streamlined customer addition during speaker assignment

​

Improvements

• Rebuilt video processing for faster access
• Added chunk uploading in v3 for faster, larger uploads
• Introduced new sidebar and full-width call grid
• Updated People section with side-by-side view
• Refreshed account dropdown design
• Added desktop app download option in web app

​

Bug Fixes

• Resolved recorder and transcript processing issues
• Fixed ‘Call not found’ loading state
• Corrected blank avatar rendering
• Fixed video playback during speaker assignment
• Implemented real-time call page updates

​

New Features

• Call Tagging System: Categorize and organize calls with tags
• Call View Filtering: Customizable filters (date range, tags, etc.)
• Enhanced Agent Retrieval: Tag filtering for improved call search

​

Improvements

• Relocated summary action buttons (delete, regenerate, share, copy) above summaries
• Added informative loading messages during transcript and call data fetching
• Enhanced team member status display
• Improved chat thread sorting for “this week”
• Optimized new chat categorization under “Today”

​

Bug Fixes

• Resolved frequent “Whoops” errors in chats
• Fixed chat blocking from excessive call attachments
• Addressed multiple call attachment issues in messages

​

Summarizer 1.1

• Richer Extractions for call-type summaries
• New meeting types:
  • Retrospectives
  • Post-mortem / Pre-mortem
  • Engineering Standups / Scoping
  • Backlog Refinement
  • Marketing + Design review
  • Investor Update / Pitches
  • Job Interviews
• Improved existing types (onboarding, CS) with Q&A extraction
• Regenerate Summaries with feedback-based improvements

​

Call Embedding 1.1

• Enhanced multi-call analysis:
  • Full transcript embedding for single/dual call analysis
  • Improved theme/pattern extraction for multiple calls
  • Better topic identification & insight generation

​

Improvements

• Include transcripts for context-dragged calls if size permits
• Removed call_scope from retriever for simpler context

​

Bug Fixes

• Prevented multiple bots from joining calls

​

New Features

• Multi-Call Drag to Chat: Analyze patterns and themes across multiple calls simultaneously
• Customers → People: Flexible participant categorization for improved organization

​

Improvements

• Enhanced app responsiveness
• Smoother call list scrolling
• Chat threads now grouped by timeframe (today, this week, previous)
• Full transcript embeddings for better single-call queries
• Revamped People section for better participant organization

​

Bug Fixes

• Fixed chat panel scrolling issues
• Eliminated blank calls from unjoined bots
• Fixed horizontal scrolling in call view
• Improved summarization timing (after transcripts ready)
• New calls & transcripts appear without page reload

​

New Features

• Private Calls: Keep sensitive calls hidden
• Chat Goals: Specialized chat experiences for different use cases
• ChatGPT Plugin: Access BuildBetter call data directly in ChatGPT

​

Improvements

• Enhanced authentication system
• In-product changelog panel for v3
• Bulk call uploads
• In-app updates for v3
• Better markdown styling for chat

​

Bug Fixes

• Real-time call list updates via subscriptions
• Added drag-resize for chat/data panels
• Fixed AI moment extraction
• No more duplicate chat messages
• Toast message no longer blocks chat bar
• Fixed top “X” scrolling glitch
• Corrected overlapping call view & uploads
• Addressed call view limitations
• Fixed labeling inconsistencies
• Improved mobile summary card display
• Collapse/expand icon direction corrected
• Call type label saving fixed
• Password reset security improved
• “Remember me” added to login
• Standard sub-headers across pages
• Default chat selection improved
• Enhanced audio-only file handling
• Added hover-delete button
• Call clearing functionality
• “Whoops” chat crashes resolved
• Maintained chat position after returning
• Fixed long titles in UI
• Fixed unassigned speaker icons
• Enabled emoji picker scrolling
• New chat auto-focus
• Adjusted markdown copy icon
• Removed white square in markdown corner
• Minimizing v2/v3 switching issues
• Alphabetized call types
• Restored v2 emoji support
• Updated invite org link
• Fixed disappearing sent messages
• Brought back v3 “Check for updates” button
• Improved call dragging
• Privacy filter on recent uploads
• Adjusted v3 question extraction
• Fixed call title editing glitch
• Permission dropdown for non-authors
• Automatic call list updates
• Webex disconnection fix
• Proper invited page name display
• Enhanced integration relevancy

​

New Features

• “Uncomfortably Good” Summaries:
  • Automatic call type identification with custom extractors
  • Remarkably accurate, human-like note-taking
  • Available via “Summary” > “Generate Summary” (paid plans)
• Scheduled Tasks with smart prompts using your company context
• Enhanced UX with layout customizations

​

Improvements

• Smoother chat navigation after deletion
• Logout feature for v3
• Custom call types for v3
• Localized dates to user timezones

​

Bug Fixes

• Background added to floating video player
• Fixed citation card alignment
• Corrected “view all citations” logic for single citation
• Tools used by agent now appear vertically
• Removed persistent time parameter from call URLs
• Toast notifications improved
• Fixed streaming line break issues in partial chat responses
• Prevented multiple bots in Google Meets/Zoom calls

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New Features

• Drag & Drop: Drag calls into chat for extraction or drop voice memos for quick PRD generation
• Mobile Compatibility: Progressive Web App with home screen access & improved performance
• Increased Word Limit: ~22,000 words (50 pages) for extensive content
• Streaming Chat & Actions: See incremental responses & real-time process updates

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Improvements

• Grouped citations for easier reading
• Conversations organized by most recent messages
• Significantly faster API loading & overall performance

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Bug Fixes

• Enter key no longer refreshes page in search
• Fixed chat message wrapping
• Loading indicator no longer persists if you close the call page
• Addressed chat view scrolling issues
• Chat message caching for instant responses
• Corrected citation timestamps
• Customer screen navigation fixes
• Localized timestamps
• Resolved crashes when assigning participants
• Fixed chat auto-scroll stutter