Skip to main contentBuildBetter offers a comprehensive suite of integrations to seamlessly connect with your existing tools and workflows. This overview provides information about our available integrations and how to set them up.
Recording Integrations
Automatically capture and analyze your meetings:
Recording Imports
Import and analyze recordings from other platforms:
CRM Systems
Sync customer data and activities:
- HubSpot - Two-way sync for contacts, companies, and deals
- Salesforce - Connect your Salesforce data with flexible field mapping
Customer Ticketing & Support
Connect your customer support and service tools:
Project Management
Create and track issues directly from customer insights:
- Linear - Push signals to Linear as issues with AI-powered descriptions
- Jira - Create Jira tickets from signals with intelligent content generation
Product & Analytics
Sync product analytics and user feedback:
- Pendo - Import guides, polls, and NPS data as surveys
- Productboard - Sync customer feedback and insights
Code & Development
Connect your development workflow:
- GitHub - Import issues and pull requests with repository filtering
Team Communication
Collaborate and share insights:
- Slack - Create signals, search contacts, and get notifications
Automation
Extend functionality with custom workflows:
- Zapier - Connect BuildBetter to thousands of apps
Getting Started
To set up any of these integrations:
- Navigate to Settings > Integrations in your BuildBetter dashboard
- Select the integration you want to configure
- Follow the step-by-step setup instructions
- Test the integration with our verification tools
Integration Sync Details
Different integrations sync at different intervals:
| Integration | Sync Type | Frequency |
|---|
| Pendo | Incremental | Hourly |
| HubSpot | Incremental | Every 4 hours |
| Salesforce | Incremental | Hourly |
| Zendesk | Incremental | Every 4 hours |
| GitHub | Incremental | Every 30 minutes |
| Fathom AI | Incremental | Hourly |
| Linear | Push only | On demand |
| Jira | Push only | On demand |
Security and Permissions
All integrations are implemented with security best practices:
- OAuth 2.0 authentication where applicable
- API key authentication for services that require it
- Granular permission controls
- Data encryption in transit and at rest
- Regular security audits
- Automatic token refresh for uninterrupted connectivity
Reconnecting Integrations
If an integration shows a “Needs Reconnection” status:
- Go to Settings > Integrations
- Find the integration with the warning indicator
- Click “Reconnect” to re-authorize
- Follow the OAuth flow to restore the connection
This typically happens when tokens expire or permissions change on the connected service.
Need Help?
- Check the individual integration guides linked above
- Contact our support team
- Visit our Help Center
Coming Soon
We’re constantly adding new integrations. Currently in development:
- Salesloft - Call import and sales engagement data
If you don’t see an integration you need, please contact our support team to request it. 
