Recording Integrations
Automatically capture and analyze your meetings:Recording Imports
Import and analyze recordings from other platforms:- Chorus
- Gong - Import calls with CRM enrichment and AI attendee matching
- Salesloft - Import call recordings, transcripts, and participants
- Fathom AI - Sync meetings and transcripts from Fathom
CRM Systems
Sync customer data and activities:- HubSpot - Two-way sync for contacts, companies, and deals
- Salesforce - Connect your Salesforce data with flexible field mapping
- Attio - Bidirectional sync for People and Companies with custom field mapping
Customer Ticketing & Support
Connect your customer support and service tools:- Zendesk - Sync tickets and conversations
- Front - Import conversations and customer interactions
- Intercom
- Kustomer
- Pylon - Import conversational data with filtering and reporting
- Unthread - Sync support conversations, messages, and tags
Project Management
Create and track issues directly from customer insights:- Linear - Push signals to Linear as issues with AI-powered descriptions
- Jira - Create Jira tickets from signals with intelligent content generation
Product & Analytics
Sync product analytics and user feedback:- Pendo - Import guides, polls, and NPS data as surveys
- Productboard - Import and sync product notes as feedback
Code & Development
Connect your development workflow:- GitHub - Import issues and pull requests with repository filtering
Team Communication
Collaborate and share insights:- Slack - Create signals, search contacts, and get notifications
Automation
Extend functionality with custom workflows:- Zapier - Connect BuildBetter to thousands of apps
Getting Started
To set up any of these integrations:- Navigate to Settings > Integrations in your BuildBetter dashboard
- Select the integration you want to configure
- Follow the step-by-step setup instructions
- Test the integration with our verification tools
Integration Sync Details
Different integrations sync at different intervals:| Integration | Sync Type | Frequency |
|---|---|---|
| Pendo | Incremental | Hourly |
| HubSpot | Incremental | Every 4 hours |
| Salesforce | Incremental | Hourly |
| Zendesk | Incremental | Every 4 hours |
| GitHub | Incremental | Every 30 minutes |
| Fathom AI | Incremental | Hourly |
| Linear | Push only | On demand |
| Jira | Push only | On demand |
Security and Permissions
All integrations are implemented with security best practices:- OAuth 2.0 authentication where applicable
- API key authentication for services that require it
- Granular permission controls
- Data encryption in transit and at rest
- Regular security audits
- Automatic token refresh for uninterrupted connectivity
Reconnecting Integrations
If an integration shows a “Needs Reconnection” status:- Go to Settings > Integrations
- Find the integration with the warning indicator
- Click “Reconnect” to re-authorize
- Follow the OAuth flow to restore the connection
Need Help?
- Check the individual integration guides linked above
- Contact our support team
- Visit our Help Center
Coming Soon
We’re constantly adding new integrations. Currently in development:- Salesloft - Call import and sales engagement data