Completely rebuilt billing system with transparent credit tracking, grace period protection, and smarter people matching with confidence indicators. New admin tools for managing imports and usage analytics. The platform delivers cleaner data, more accurate participant assignment, and better control over your workspace.
Enhanced feedback management with flexible imports from any source, bulk processing, and smart field detection. Richer signals with exact quote columns, improved webhooks with signal types, and new admin dashboard features for user management and chat viewing.
Powerful integration platform with OAuth connections for Salesforce and HubSpot, automatic syncing, and encrypted security. Advanced feedback management with bulk imports, keyboard navigation, smarter participant matching, and enhanced user experience with cleaner navigation and improved tables.
Powerful document generation from signals and datasets, smarter dashboard analytics with segmentation controls, highlight reels for video clips, and improved person matching. Better data connections and faster document processing.
Simpler user classification with internal vs. external boundary system, conversations as first-class citizens with dedicated section and advanced filtering, custom analytics dashboards, direct ticket generation to Linear/JIRA, automated data enrichment with Exa.ai, and enhanced favorites.
Smarter tagging with tag groups and AI auto-tagging, more powerful search and filtering with Signals v2, improved sharing and recording controls, expanded integrations for Microsoft Teams and Slack, and new workflow engine for faster automation.
Favorite important feedback themes, document management with AI chat, CSV exports, smart folder organization with bulk actions, enhanced email control, floating AI assistant (beta), and smarter context-aware search.
Enhanced workflow tools, help & support updates, and automatic token refresh for integrations. Major UI refinements and performance gains across the app.