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Product Feedback Collection

Learn how BuildBetter helps product teams gather, organize, and analyze customer feedback for better product decisions.

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Key Benefits

• Automated Collection: Capture feedback from all channels
• Smart Categorization: AI-powered feedback organization
• Trend Analysis: Identify patterns and priorities
• Stakeholder Alignment: Share insights across teams

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Common Use Cases

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1. Feedback Capture

Gather feedback effectively:

• Call transcription analysis
• Survey integration
• Support ticket mining
• Social listening

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2. Analysis & Insights

Process feedback systematically:

• Theme identification
• Sentiment analysis
• Priority scoring
• Impact assessment

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3. Action Planning

Turn feedback into action:

• Feature prioritization
• Roadmap alignment
• Stakeholder communication
• Progress tracking

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Getting Started

1. Source Setup

   • Configure call recording
   • Set up integrations

2. Analysis Configuration

   • Create signal rules
   • Set up reporting

3. Team Processes

   • Define workflow
   • Create templates
   • Set up dashboards

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Success Metrics

• More actionable feedback
• Faster insight generation
• Better prioritization
• Increased customer satisfaction
• Improved product decisions

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Resources

• Recording Setup
• Signal Configuration
• Report Creation