Organization
Folders
Organizing content with BuildBetter’s folder system
Folder Overview
BuildBetter’s folder system helps you:
- Organize calls and documents
- Control access permissions
- Share content with teams
- Maintain logical structure
Folder Types
Personal Folders
Individual workspace organization
Team Folders
Shared workspace collaboration
Folder Structure
Hierarchy Levels
- Root folders
- Subfolders
- Nested organization
- Smart folders
Content Types
- Call recordings
- Documents
- Signals
- Chat threads
- Reports
Creating Folders
1
Create Folder
Choose location and type
2
Set Properties
Configure settings
3
Add Content
Organize items
4
Share Access
Set permissions
Folder Management
Smart Folders
Auto-Organization
- Rule-based sorting
- Tag filtering
- Content type grouping
- Dynamic updates
Filter Criteria
- Content type
- Date range
- Tags/labels
- Custom rules
Smart folder rules should be carefully configured to prevent unintended content organization.
Sharing & Collaboration
Team Sharing
Collaborate with workspace members
External Access
Share with guests and clients
Best Practices
Organization
- Clear naming
- Logical structure
- Consistent rules
- Regular cleanup
Access Control
- Minimal permissions
- Regular review
- Team alignment
- Security focus
Well-organized folders improve team efficiency and content findability.
Search & Navigation
Search Options
- Folder search
- Content search
- Filter by type
- Advanced criteria
Quick Access
- Recent folders
- Favorites
- Pinned items
- Quick filters
Use consistent naming conventions for better searchability.
Troubleshooting
Performance Optimization
Folder Structure
- Optimize depth
- Balance content
- Limit nesting
- Regular cleanup
System Usage
- Cache management
- Search indexing
- Load balancing
- Resource allocation
Regular maintenance ensures optimal folder system performance.