This page is a practical guide for staying privacy- and security-compliant while using BuildBetter. For formal policies, certifications, and legal documentation, use the resources below.

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Where to find official policies and certifications

  • Trust Portal: trust.buildbetter.ai — security posture, audits, and certifications
  • Legal Center: /legal — privacy policy, terms of use, data processing, data retention, and related legal docs

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How to stay compliant with BuildBetter

  • Consent and notifications: Configure call recording consent and automatic participant notifications. Consider emailing participants about upcoming calls and sending call summaries so they have easy access to their data.
  • Assign a speaker: Ensure statements are accurately attributed. See: /pages/Compliance/speaker-assignment
  • Data access and deletion: For customer data removal requests, contact security@buildbetter.ai. For compliance questions or escalations, contact compliance@buildbetter.ai.

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Awareness & education

Help your team and participants understand their rights and responsibilities:
  • Include clear language in call invites and reminders (purpose of recording, consent, how to opt out)
  • Provide links to where participants can access recordings and summaries
  • Offer easy ways to contact support for privacy or compliance questions
These communications can be automated via your scheduling and messaging tools.

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Need details?

This page intentionally avoids restating policies or standards. For the full set of requirements and documentation, refer to the Trust Portal and Legal Center linked above.
Compliance obligations vary by organization and jurisdiction. Always review your internal requirements and consult your legal/compliance teams.