Automation Overview

BuildBetter’s automation system allows you to:

  • Create trigger-based workflows
  • Automate routine tasks
  • Connect with external tools
  • Schedule recurring actions

Automation Structure

Triggers

Events that start workflows

Actions

Tasks executed in response

Trigger Types

Event Triggers

  • New recording
  • Signal detected
  • Document created
  • Chat activity
  • User actions

Schedule Triggers

  • Time-based
  • Recurring
  • Calendar events
  • Custom intervals

Action Types

Creating Workflows

1

Select Trigger

Choose what starts the automation

2

Configure Conditions

Set rules and filters

3

Define Actions

Specify what happens

4

Test & Enable

Verify and activate

Workflow Conditions

Filter Criteria

  • Signal properties
  • Data values
  • Time conditions
  • User attributes

Logic Operations

  • AND/OR rules
  • NOT conditions
  • Complex filters
  • Custom logic

Test automations thoroughly before enabling them in production.

Advanced Features

Branching Logic

Create conditional paths

Parallel Actions

Execute multiple tasks

Integration Options

Connected Systems

  • CRM platforms
  • Project management
  • Communication tools
  • Analytics services

Data Flow

  • Bidirectional sync
  • One-way push
  • Data transformation
  • Field mapping

Ensure proper authentication and permissions for integrated services.

Best Practices

Workflow Design

  • Start simple
  • Test thoroughly
  • Document clearly
  • Monitor performance

Error Handling

  • Define fallbacks
  • Set notifications
  • Log errors
  • Recovery steps

Common Use Cases

Workflow Management

Organization

  • Folder structure
  • Naming conventions
  • Version control
  • Documentation

Monitoring

  • Activity logs
  • Performance metrics
  • Error tracking
  • Usage statistics

Use descriptive names and add comments to document workflow purpose and logic.

Troubleshooting

1

Check Triggers

Verify trigger conditions

2

Review Actions

Test action execution

3

Monitor Logs

Analyze error logs

4

Update Config

Adjust settings as needed

Performance Considerations

Optimization

  • Minimize actions
  • Batch operations
  • Cache data
  • Rate limiting

Resource Usage

  • API quotas
  • Processing limits
  • Storage usage
  • Concurrent runs

Regular workflow maintenance ensures optimal performance and reliability.