Viewing Your Recordings
Recording Tabs
Organize your view with three convenient tabs:- All Recordings
- My Recordings
View every recording you have access to across your workspace. This includes recordings you’ve created, those shared with you, and workspace-wide recordings.
Filtering and Sorting
Smart Filters
Smart Filters
Use advanced filters to narrow down your recordings:
- Date range: Find recordings from specific time periods
- Participants: Filter by attendees
- Tags: Search by assigned tags
- Companies: View calls with specific organizations
- Recording type: Internal vs. external calls
Sort Options
Sort Options
Arrange recordings by:
- Most recent first (default)
- Oldest first
- Duration
- Title alphabetically
Recording List Display
Each recording card shows essential information at a glance:- Visual preview: Thumbnail for video or waveform for audio
- Title and duration: Quick identification of content
- Date and time: When the recording occurred
- Participants: Profile pictures of attendees
- Processing status:
- 🟢 Available - Ready to view
- 🟡 Processing - Transcription in progress
- 🔴 Unavailable - Processing required
- Tags and labels: Quick content categorization
- Privacy indicator: Workspace or participant-only access
Recordings load 50 at a time. Scroll down to automatically load more as you browse through your library.
Quick Actions
Hover over any recording to reveal quick actions:Primary Actions
- Play: Start watching or listening immediately
- View Details: Open the full recording page
- Add to Folder: Organize into collections
- Share: Generate a shareable link
Additional Options
- Download: Save the original file locally
- Favorite: Mark important recordings for easy access
- Copy Transcript: Export the full text
- Delete: Remove recordings you no longer need
Uploading Recordings
Upload Methods
File Upload
Click “Upload Recording” to add existing audio or video files from your computer. Supports common formats like MP4, MOV, MP3, WAV, and more.
Record Locally
Available in the desktop app only. Record your screen, microphone, or both directly from BuildBetter.
Upload Process
- Click the Upload Recording button
- Select your file(s) or drag and drop
- Add a title and description (optional)
- Choose privacy settings
- Click upload to begin processing
Large files may take time to upload and process. You can navigate away and return later - processing continues in the background.
Bulk Operations
Manage multiple recordings efficiently:- Select multiple: Use checkboxes to select several recordings
- Bulk actions:
- Add to folder
- Change privacy settings
- Apply tags
- Delete multiple recordings
Search Functionality
Find recordings quickly using the search bar:- Title search: Find by recording name
- Transcript search: Search within the actual conversation
- Participant search: Find by attendee names
- Tag search: Locate by assigned tags
BuildBetter uses AI-powered search to find relevant content even when exact keywords don’t match. Try searching for concepts or topics discussed in your calls.
Recording States
Understanding recording statuses:| Status | Description | Action Required |
|---|---|---|
| Available | Fully processed and ready | None - ready to use |
| Processing | Transcription in progress | Wait for completion |
| Uploading | File transfer in progress | Ensure stable connection |
| Failed | Processing error occurred | Re-upload or contact support |
| Unavailable | Requires processing | Click to start processing |
Privacy and Access
Each recording has configurable privacy settings:Visibility Options
- Workspace: All team members can access
- Participants Only: Limited to meeting attendees
- Custom Sharing: Invite specific individuals
Managing Access
- Click the privacy icon on any recording
- Choose your preferred visibility level
- Add or remove specific users as needed
- Changes apply immediately
Participants in a call always retain access and cannot be removed from the recording’s permissions.
Best Practices
Organize regularly: Use folders to group related recordings by project, client, or topic.
Tag consistently: Develop a tagging system your team understands and follows.
Review privacy: Ensure sensitive recordings have appropriate access restrictions.
Clean up: Delete test recordings and duplicates to keep your library manageable.
Keyboard Shortcuts
Speed up your workflow with these shortcuts:Space: Play/pause selected recording↑/↓: Navigate between recordingsEnter: Open recording detailsDelete: Remove selected recordingCmd/Ctrl + A: Select all visible recordings