Getting Started
Access document creation through multiple entry points:Dashboard Quick Action
Click “Create a Document” from your home dashboard
Documents Section
Navigate to Documents and click “Create Document”
From Recordings
Use the “Generate Document” action on any call recording
From Data Views
Select recordings, folders, or datasets then create documents from your selection
Document Creation Workflow
Creating a document follows a simple 3-step process:Step 1: Choose Your Template
- Preset Templates
- Custom Templates
System-provided templates optimized for common use cases:
- Meeting Minutes: Structured notes with decisions and action items
- Product Requirements (PRD): Comprehensive product specifications
- User Stories: Formatted with acceptance criteria
- Interview Summary: Key insights from user interviews
- Strategy Document: High-level analysis and recommendations
- Q&A Extract: Questions and answers from recordings
- Status Update: Progress reports and blockers
Preview any template before selecting to see example output and understand the final structure.
Step 2: Select Your Data Sources
Choose the content to analyze for your document:Recordings
Recordings
Select individual call recordings with completed transcripts.Best for:
- Meeting minutes from specific calls
- Interview summaries
- Decision documentation
- Action item extraction
Folders
Folders
Choose entire folders of related content for comprehensive analysis.Best for:
- Project retrospectives
- Quarterly reviews
- Theme analysis across multiple calls
- Comprehensive reports
Datasets
Datasets
Use signal collections for focused analysis.Best for:
- Feature request compilations
- Bug report summaries
- Customer feedback analysis
- Trend identification
For best results with recordings, ensure they have completed transcription and summaries before including them in document generation.
Step 3: Configure Generation Settings
Fine-tune how your document is created:Document Details
Title: Give your document a meaningful name (optional)Focus: Add specific instructions or areas to emphasizeExample: “Focus on technical requirements and implementation details”
Generation Strategy
Focused Analysis (Default)
- For smaller datasets (under 100 signals or 10 calls)
- Simple, direct processing
- Faster generation
- For larger datasets (over 100 signals or 10 calls)
- Advanced pattern recognition
- Identifies hidden themes and trends
Data Format
Full Context
- Uses complete transcripts
- Best for narrative documents
- Preserves conversation flow
- Uses pre-extracted signals only
- Best for summaries and reports
- Focuses on highlights
Visibility Settings
Private: Only you can view and editWorkspace: All team members have accessShared: Invite specific individuals
Monitoring Document Generation
Track your document’s progress in real-time:1
Waiting
Document is queued for processing. You can navigate away - generation continues in background.
2
Processing
AI is actively generating content. View live logs to see analysis steps and progress.
3
Completed
Document is ready for viewing and editing. Click to open and refine as needed.
4
Error
Generation failed. Click to view error details and retry with adjusted settings.
Best Practices
Select relevant data: Choose recordings and datasets directly related to your document’s purpose rather than including everything.
Match template to output: Use meeting minutes template for meetings, PRD template for product specs, etc.
Provide clear focus: Specific instructions in the focus field lead to more targeted, useful documents.
Verify data readiness: Ensure all recordings have completed processing before including them.
Iterate on templates: Start with presets, then create custom versions based on what works for your team.
Common Use Cases
Product Management
- Generate PRDs from customer interview recordings
- Create feature requirement docs from feedback signals
- Compile user research reports from interview folders
- Build roadmap documents from strategy calls
Sales & Customer Success
- Transform sales calls into opportunity summaries
- Create account reviews from customer meeting folders
- Generate renewal preparation documents
- Build competitive battle cards from market research
Team Collaboration
- Convert team meetings into actionable minutes
- Create project status updates from standup recordings
- Generate retrospective reports from sprint folders
- Document technical decisions from architecture reviews
Strategic Planning
- Compile market research from analyst calls
- Create competitive analysis from industry interviews
- Generate executive briefings from leadership meetings
- Build investor updates from board prep sessions
Troubleshooting Generation Issues:
- Verify all selected recordings have completed processing
- Ensure you have permissions for all selected data
- Try reducing data volume or using Focused Analysis for large datasets
- Check that recordings have assigned speakers for best results
Tips for Success
For meeting minutes: Include only the specific meeting recording for most accurate results.
For trend analysis: Use Theme Discovery with datasets or folders containing 20+ items.
For quick summaries: Key Insights format with Focused Analysis provides fastest results.
For detailed documents: Full Context format captures nuanced discussions and context.