Skip to main content
BuildBetter integrates with a variety of tools to help you streamline your workflow and consolidate your data. You can manage your integrations from Settings > Integrations.

​
Available Integrations

BuildBetter offers a variety of integrations to import call recordings from third-party platforms. Recording onboarding and sync now use the standard integrations experience, so setup, reconnect, status, and last-sync information are handled consistently.

Chorus

Import calls from Chorus AI using an API key.

Zoho Voice

Import calls from Zoho Voice using basic authentication.

Gong

Import calls from Gong using an API key.

Clari Copilot

Import calls from Clari Copilot using an API key and secret.

Fireflies AI

Import calls from Fireflies AI using an API key.

Aircall

Import calls from Aircall using an API key.
Chorus AI, Fireflies.ai, Clari Copilot, and Aircall support connection-based recording sync. Gong can optionally filter imports using CRM context such as Salesforce account attributes when configured.

​
Configuration

For each call import integration, you can:
  • Enable Hourly Sync: Automatically import new calls every hour.
  • Define Import Criteria: Use the Call Selector to specify which calls to import based on criteria like call duration, participants, and more.
  • Review Connection Status: Check provider status, last sync time, and whether a reconnect is required.
  • Reconnect When Needed: Temporary auth failures move supported connections into a needs-reauthorization state instead of repeatedly failing in the background.