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Confluence Integration

BuildBetter’s Confluence integration allows you to export meeting transcripts, summaries, and documents directly to Atlassian Confluence, creating a seamless knowledge management system that preserves context from your conversations.

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Features

• Document Export: Export BuildBetter documents to Confluence pages
• Meeting Documentation: Create structured Confluence pages from meeting recordings
• Transcript Integration: Include searchable transcripts in Confluence documentation
• Action Item Management: Convert meeting action items to Confluence tasks
• Rich Content Structure: Preserve formatting, headings, and structure in exports

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Setup Instructions

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Prerequisites

• An active BuildBetter account
• Atlassian Confluence instance (Cloud or Server)
• Admin access to relevant Confluence spaces
• Atlassian API token

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Connecting Confluence

1. Navigate to Settings → Integrations in your BuildBetter dashboard
2. Select Confluence from the documentation integrations
3. Enter your Atlassian instance URL (e.g., https://yourcompany.atlassian.net)
4. Provide your Atlassian API token
5. Complete the authorization process
6. Configure default spaces and access permissions

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Configuring Export Settings

After connecting:

1. Go to Settings → Integrations → Confluence → Export Settings
2. Configure your preferences:
   • Default Confluence space
   • Page hierarchies and structure
   • Content formatting options
   • Default labels and metadata
   • Template selections
3. Save your configuration

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Usage

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Exporting to Confluence

Export content from BuildBetter to Confluence:

1. Open any document, transcript, or summary in BuildBetter
2. Click the Export button
3. Select Confluence as the destination
4. Configure export options:
   • Target space and parent page
   • Page title and structure
   • Labels and permissions
5. Click Export to create the Confluence page

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Creating Meeting Documentation

Generate meeting documentation in Confluence:

1. After a recorded meeting, click Export to Confluence
2. Choose a documentation template:
   • Standard meeting minutes
   • Decision document
   • Project update
   • Customer interview
3. Customize the page structure and content sections
4. Click Create to generate the Confluence page

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Action Item Tracking

Convert meeting action items to Confluence tasks:

1. From any meeting with extracted action items
2. Click Export → Action Items → Confluence
3. Choose format options:
   • Create tasks in Confluence
   • Add due dates and assignees
   • Link back to source recording
4. Export to create the action items in Confluence

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Advanced Features

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Template Management

Create and use custom Confluence templates:

1. Go to Settings → Integrations → Confluence → Templates
2. Create new templates or modify existing ones
3. Define page structure, macros, and sections
4. Apply templates when exporting content to Confluence

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Page Hierarchy

Create structured documentation hierarchies:

1. Select multiple related recordings or documents
2. Click Export to Confluence Hierarchy
3. Define the page structure relationship
4. Set parent/child relationships between pages
5. Export to create an organized documentation structure

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Content Synchronization

Keep Confluence pages updated with BuildBetter content:

1. Enable the Sync option when exporting
2. Choose which elements should stay synchronized
3. Set sync frequency (manual or automatic)
4. Confluence content will update when source content changes

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Troubleshooting

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Connection Issues

• Verify your Atlassian credentials are correct
• Check your API token permissions
• Ensure you have appropriate Confluence space permissions

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Export Problems

• Check for authentication timeouts
• Verify size limits for Confluence pages
• Ensure proper space and page access rights

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Content Formatting Issues

• Review image embedding settings
• Check for Confluence macro compatibility
• Verify table formatting and structure

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Use Cases

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Team Knowledge Base

• Create comprehensive meeting documentation for team reference
• Build product documentation incorporating customer conversations
• Maintain decision logs with context from discussion recordings

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Project Documentation

• Export project kickoff and planning meetings to Confluence
• Create living documentation that evolves with ongoing discussions
• Link specifications to relevant customer feedback recordings

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Cross-Team Collaboration

• Share meeting insights across departments
• Create transparent decision records accessible to stakeholders
• Maintain consistent documentation across distributed teams

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Technical Documentation

• Convert engineering discussions into technical specifications
• Document architectural decisions with context
• Create training resources from recorded demonstrations