BuildBetter’s Confluence integration allows you to export meeting transcripts, summaries, and documents directly to Atlassian Confluence, creating a seamless knowledge management system that preserves context from your conversations.

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Features

  • Document Export: Export BuildBetter documents to Confluence pages
  • Meeting Documentation: Create structured Confluence pages from meeting recordings
  • Transcript Integration: Include searchable transcripts in Confluence documentation
  • Action Item Management: Convert meeting action items to Confluence tasks
  • Rich Content Structure: Preserve formatting, headings, and structure in exports

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Setup Instructions

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Prerequisites

  • An active BuildBetter account
  • Atlassian Confluence instance (Cloud or Server)
  • Admin access to relevant Confluence spaces
  • Atlassian API token

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Connecting Confluence

  1. Navigate to Settings → Integrations in your BuildBetter dashboard
  2. Select Confluence from the documentation integrations
  3. Enter your Atlassian instance URL (e.g., https://yourcompany.atlassian.net)
  4. Provide your Atlassian API token
  5. Complete the authorization process
  6. Configure default spaces and access permissions

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Configuring Export Settings

After connecting:
  1. Go to Settings → Integrations → Confluence → Export Settings
  2. Configure your preferences:
    • Default Confluence space
    • Page hierarchies and structure
    • Content formatting options
    • Default labels and metadata
    • Template selections
  3. Save your configuration

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Usage

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Exporting to Confluence

Export content from BuildBetter to Confluence:
  1. Open any document, transcript, or summary in BuildBetter
  2. Click the Export button
  3. Select Confluence as the destination
  4. Configure export options:
    • Target space and parent page
    • Page title and structure
    • Labels and permissions
  5. Click Export to create the Confluence page

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Creating Meeting Documentation

Generate meeting documentation in Confluence:
  1. After a recorded meeting, click Export to Confluence
  2. Choose a documentation template:
    • Standard meeting minutes
    • Decision document
    • Project update
    • Customer interview
  3. Customize the page structure and content sections
  4. Click Create to generate the Confluence page

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Action Item Tracking

Convert meeting action items to Confluence tasks:
  1. From any meeting with extracted action items
  2. Click Export → Action Items → Confluence
  3. Choose format options:
    • Create tasks in Confluence
    • Add due dates and assignees
    • Link back to source recording
  4. Export to create the action items in Confluence

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Advanced Features

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Template Management

Create and use custom Confluence templates:
  1. Go to Settings → Integrations → Confluence → Templates
  2. Create new templates or modify existing ones
  3. Define page structure, macros, and sections
  4. Apply templates when exporting content to Confluence

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Page Hierarchy

Create structured documentation hierarchies:
  1. Select multiple related recordings or documents
  2. Click Export to Confluence Hierarchy
  3. Define the page structure relationship
  4. Set parent/child relationships between pages
  5. Export to create an organized documentation structure

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Content Synchronization

Keep Confluence pages updated with BuildBetter content:
  1. Enable the Sync option when exporting
  2. Choose which elements should stay synchronized
  3. Set sync frequency (manual or automatic)
  4. Confluence content will update when source content changes

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Troubleshooting

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Connection Issues

  • Verify your Atlassian credentials are correct
  • Check your API token permissions
  • Ensure you have appropriate Confluence space permissions

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Export Problems

  • Check for authentication timeouts
  • Verify size limits for Confluence pages
  • Ensure proper space and page access rights

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Content Formatting Issues

  • Review image embedding settings
  • Check for Confluence macro compatibility
  • Verify table formatting and structure

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Use Cases

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Team Knowledge Base

  • Create comprehensive meeting documentation for team reference
  • Build product documentation incorporating customer conversations
  • Maintain decision logs with context from discussion recordings

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Project Documentation

  • Export project kickoff and planning meetings to Confluence
  • Create living documentation that evolves with ongoing discussions
  • Link specifications to relevant customer feedback recordings

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Cross-Team Collaboration

  • Share meeting insights across departments
  • Create transparent decision records accessible to stakeholders
  • Maintain consistent documentation across distributed teams

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Technical Documentation

  • Convert engineering discussions into technical specifications
  • Document architectural decisions with context
  • Create training resources from recorded demonstrations