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Coming Soon - Request Early AccessThis integration is currently in Alpha development and not yet publicly available. If you’re interested in early access, please contact support@buildbetter.app with “Front Integration Early Access” in the subject line.
Ingest all data from Front platform and have it searchable and accessible to BuildBetter chat and documents. Run signals over this data to get product insights, such as feature requests, bugs, issues, and complaints. Use those signals or the raw data to generate reports or run workflows over them. This is great for support, customer success, and product teams. The setup is pretty simple. All of them require a BuildBetter account and a plan that allows the specific integration. They are enabled for all organizations. Requires a Front workspace with API credentials and access.

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Setup Guide

  1. Navigate to https://app.buildbetter.app/settings/org/integrations
  2. Scroll to Front integration.
  3. Enter your Front API key.
  4. Configure shareability and settings (see screenshot).
  5. Click Connect.

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Bulk Ingestion

Bulk Ingestion Bring in all past Front conversations into BuildBetter for complete insights:
  • Retroactive Import: Import historical data up until the present.
  • Bulk Import: Use our GraphQL API to upload large volumes of data. Contact support@buildbetter.app to schedule your bulk ingestion.

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Settings & Options

Get the conversations when the conversation is closed in Front. Default: Enabled
Get the conversations when a tag selected is attached to a message in your conversation. Default: Disabled
Setting the days to 0 will stop the automatic update on reopened conversations or open conversations with selected tags. Default: 0 days