Features
- Pre-Meeting Notifications: Automated emails to participants before scheduled recordings
- Post-Meeting Summaries: Auto-send meeting summaries via email after completion
- Custom Email Templates: Personalize notification emails with your branding
- Smart Participant Detection: Automatically identify and email relevant stakeholders
- Privacy Controls: Granular control over what information is shared in emails
Setup Instructions
Prerequisites
- An active BuildBetter account
- A Google Workspace or Gmail account
- Email sending permissions
Connecting Gmail
- Navigate to Settings → Integrations in your BuildBetter dashboard
- Select Gmail from the office integrations
- Click Connect and authorize BuildBetter to send emails on your behalf
- Complete the Google authentication process
- Configure default email preferences
Email Notification Settings
After connecting:- Go to Settings → Email Notifications
- Configure:
- Pre-meeting notifications: When to send (24h, 1h before) and what to include
- Post-meeting emails: What to include (summary, transcript, recording link)
- Recipients: Auto-include all participants or only specific roles
- Preview and save your email templates
Usage
Pre-Meeting Notifications
BuildBetter can send emails before meetings with:- Meeting details (title, time, duration)
- Recording notification and consent information
- Quick link to join the meeting
- Custom message for participants
Post-Meeting Summaries
After meeting completion, BuildBetter can automatically email:- AI-generated meeting summary
- Key action items and decisions
- Direct link to the recording
- Transcript highlights
- Custom follow-up message
Email Template Customization
Personalize your email communications:- Go to Settings → Email Templates
- Choose which template to customize
- Add your organization’s branding
- Modify content while keeping required variables
- Save and test your custom template
Advanced Configuration
Email Sending Rules
Create conditional rules for email notifications:- Navigate to Settings → Automation Rules
- Create rules based on:
- Meeting type
- Participant domains
- Meeting duration
- Keywords in title/description
- Set corresponding email actions for each rule
Email Tracking
Monitor engagement with your meeting emails:- Track open rates for meeting summary emails
- See who accessed recording links
- Measure participant engagement
Troubleshooting
Emails Not Being Sent
- Verify Gmail connection is active
- Check notification settings for the specific meeting type
- Ensure recipient emails are correctly captured from calendar
Authentication Issues
- Reconnect your Gmail integration if authorization expires
- Check Google security settings for third-party access
- Verify you haven’t exceeded daily email sending limits
Customization Problems
- Ensure all required template variables are present
- Check for HTML formatting errors in custom templates
- Test templates before deploying to all users
Privacy Considerations
- Configure appropriate consent notifications in pre-meeting emails
- Always inform participants about recording and data usage
- Allow participants to opt-out of email notifications if desired