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Microsoft Teams Integration

BuildBetter’s Microsoft Teams integration enables automatic recording and transcription of your Teams meetings, providing valuable insights and documentation without any manual effort.

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Features

  • Automatic Meeting Recording: Schedule and record Teams meetings directly from Outlook
  • Ad-hoc Call Recording: Join any ongoing Teams call with the BuildBetter bot
  • Transcript Generation: Get detailed transcripts with speaker identification
  • Meeting Summarization: AI-powered summaries of your Teams calls
  • Custom Bot Appearance: Customize how the BuildBetter bot appears in your calls

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Setup Instructions

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Prerequisites

  • An active BuildBetter account with Microsoft Teams integration enabled
  • Microsoft 365 account with Teams access
  • Admin permissions (for organization-wide setup)

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Connecting Your Account

  1. Go to Settings → Integrations in your BuildBetter dashboard
  2. Select Microsoft Teams from the available integrations
  3. Click Connect and authorize BuildBetter to access your Microsoft account
  4. Follow the authentication prompts to complete the connection

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Setting Up Recording Rules

Once connected, you can configure when and how the BuildBetter bot joins your Teams meetings:
  1. Navigate to Settings → Recording Rules
  2. Create a new rule specifically for Teams meetings
  3. Configure your preferences:
    • Meeting title keywords (optional)
    • Participant email domains
    • Bot joining time (before or after scheduled start)
    • Recording visibility settings

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Usage

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Scheduled Recordings

When you schedule a meeting in Outlook or Teams, the BuildBetter bot will automatically join based on your recording rules.

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Manual Recording

To record an ongoing Teams meeting:
  1. Go to your BuildBetter dashboard
  2. Click + Record button
  3. Enter the Teams meeting URL
  4. Select Join Now

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Troubleshooting

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Bot Not Joining Meetings

  • Verify your Microsoft account connection in BuildBetter settings
  • Check if your recording rules exclude the meeting
  • Ensure your Microsoft 365 account has the necessary permissions

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Permission Issues

If participants cannot see the bot:
  • Ask the meeting organizer to admit the bot from the waiting room
  • Verify organization settings allow external participants

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Limitations

  • Microsoft Teams recordings require the Teams desktop client (not supported in browser-only)
  • Some features may be limited depending on your Microsoft 365 license