Ticketing
Kustomer Integration
Ticketing
Kustomer Integration
Connect BuildBetter with Kustomer to ingest and analyze data for product insights and enhanced support
Kustomer Integration
Ingest all data from Kustomer platform and have it searchable and accessible to BuildBetter chat and documents.
Run signals over this data to get product insights, such as feature requests, bugs, issues, and complaints.
Use those signals or the raw data to generate reports or run workflows over them. This is great for support, customer success, and product teams.
The setup is pretty simple. All of them require a BuildBetter account and a plan that allows the specific integration. They are enabled for all organizations. Requires a Kustomer workspace with API credentials and access.
Setup Guide
- Navigate to https://app.buildbetter.app/settings/org/integrations
- Scroll to Kustomer integration.
- Enter your Kustomer API key.
- Configure shareability and settings (see screenshot).
- Click Connect.