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Google Meet Integration

Connect BuildBetter with Google Meet to automatically record, transcribe, and extract insights from your virtual meetings.

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What is Google Meet?

Google Meet enables video conferencing and online meetings, facilitating real-time communication and collaboration.

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Why Connect Google Meet to BuildBetter

  1. AI-Powered Analysis: Leverage BuildBetter’s AI to analyze all your Google Meet calls and discover actionable product insights.
  2. Customer-Driven Insights: Dig into product feedback based on customer data and create customer voice reports in no time.
  3. Empathetic Product Development: Write PRDs with deep empathy and prioritize with confidence based on real customer interactions.

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How the Google Meet Integration Works

When a team member records a call in Google Meet, the recording is sent to BuildBetter. In BuildBetter you’ll find a new piece of feedback with: the meeting title, call transcript, meeting summary and product summary.

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Setup Guide

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Prerequisites

  1. Google Workspace Requirements:
    • Google Workspace account (Business Standard or higher recommended)
    • Admin access for organization-wide setup
    • Meeting creation permissions
  2. BuildBetter Requirements:
    • Active BuildBetter account
    • Admin privileges for integration setup

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Quick Setup

  1. Connect Google Calendar
    • Go to BuildBetter’s settings and select the integrations tab
    • Click “Add new” and choose Call recordings
    • Log in to your Google Calendar account and authorize the integration
  2. Configure Recording Settings
    • In BuildBetter, navigate to your personal settings
    • Define the meetings you want to record (all meetings, specific participants, etc.)
    • Set up automatic tagging and categorization rules
  3. Test Integration
    • Schedule a test Google Meet
    • Verify BuildBetter joins and records
    • Check transcript and signal generation

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Usage

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Scheduling Recordings

  • Automatic: BuildBetter detects Google Meet links in your calendar
  • Manual: Add #record tag in meeting description or title
  • On-demand: Start recording from BuildBetter dashboard

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During Meetings

  • BuildBetter joins as a participant named “BuildBetter Bot”
  • Real-time transcription and analysis
  • Participant identification and tracking

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After Meetings

  • Access recordings, transcripts, and insights in BuildBetter
  • Generate custom reports and documents
  • Share specific sections with stakeholders
  • Search across all your Google Meet recordings

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Importing Historical Data

BuildBetter’s GraphQL API lets you easily import feedback in bulk:
  • Use the createFeedback mutation
  • Import historical Google Meet recordings
  • Maintain chronological context
  • Establish baseline metrics for future comparison
mutation {
  createFeedback(input: {
    title: "Customer Feature Discussion",
    description: "Meeting with Enterprise customer about upcoming feature requests",
    source: "GOOGLE_MEET",
    sourceUrl: "https://meet.google.com/abc-defg-hij"
  }) {
    id
    title
  }
}

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Security & Compliance

  • End-to-end encryption
  • SOC 2 compliance
  • GDPR and CCPA compliance
  • Secure Google OAuth integration

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Troubleshooting

Common issues and solutions:
  1. Bot Not Joining
    • Check calendar permissions
    • Verify meeting link format
    • Ensure Google Workspace connection is active
  2. Recording Quality
    • Check internet connection stability
    • Recommend participants use headsets
    • Adjust audio settings in Google Meet

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Support

Need help? Contact us: