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Overview

The Chorus by ZoomInfo integration allows you to import call recordings (engagements) from Chorus into BuildBetter for AI-powered analysis. This is an import-only integration that fetches calls based on date ranges.

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Key Features

  • Date range-based batch import of meeting recordings
  • Automatic filtering of no-show meetings
  • Full transcript and metadata preservation
  • Standard BuildBetter AI analysis on all imported calls
  • Speaker identification and participant information

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Authentication

The Chorus integration uses API Key Authentication:
  • Chorus API key (generated from your Chorus account)
Note: OAuth is not currently supported.

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How It Works

  1. Connect BuildBetter to Chorus using your API key
  2. Configure date range for import
  3. BuildBetter imports matching meeting engagements
  4. No-show meetings are automatically filtered out
  5. Imported calls are processed through BuildBetter’s AI analysis pipeline

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Setup Instructions

  1. Generate Chorus API Key
    • Log in to your Chorus by ZoomInfo account
    • Navigate to Settings > API
    • Generate a new API key
    • Copy and securely save the key
  2. Connect in BuildBetter
    • Navigate to Settings > Integrations
    • Select “Chorus by ZoomInfo” from recording import integrations
    • Enter your Chorus API key
    • Click Connect
  3. Configure Import
    • Set date range for calls to import
    • Click Import to begin

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Imported Data

  • Call metadata (title, duration, date, meeting details)
  • Full transcript with utterances
  • Speaker identification
  • Participant information
  • Account and company associations (if available)
  • Recording details and timestamps
Note: No-show meetings are automatically excluded from import.

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Imported Call Types

Only meeting-type engagements are imported. Other Chorus engagement types are not currently supported.

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Limitations

  • Import only (no export to Chorus)
  • API Key authentication (no OAuth)
  • Date range import only (no tag or playlist filtering)
  • Manual import (no scheduled or automatic imports)
  • Full calls only (no excerpt import)
  • Meetings only (other engagement types not supported)
  • No advanced filtering options
  • No metadata mapping UI

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For More Details

See the full Chorus.ai integration documentation for comprehensive setup instructions and usage examples.