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Connect BuildBetter with Discourse to capture insights from your community forum discussions, feature requests, and support threads.

Overview

The Discourse integration can:
  • Import topics and replies from Discourse forums
  • Scope imports by categories and tags
  • Track feature requests and bug reports
  • Analyze community sentiment and engagement
  • Identify trending topics and pain points
  • Link forum feedback to product roadmap
Discourse imports focus on public visible posts and support backfills that can continue more reliably after setup or sync interruptions.

Setup

  1. Go to Settings → Integrations.
  2. Select Discourse from Social & Community integrations.
  3. Add your Discourse site details and credentials.
  4. Choose categories and tags to include.
  5. Preview the scope, then start the sync or backfill.

What Gets Imported

  • Forum topics and replies
  • Author and timestamp context when available
  • Category and tag context for filtering
  • Source links back to Discourse

Support

Questions? Email support@buildbetter.app