Overview
Welcome to BuildBetter
Transform your customer conversations into actionable insights with AI-powered analysis and automation
Watch: BuildBetter Overview
Why We’re Here
In 2020, when GPT technology was just emerging, we saw something revolutionary—technology that could finally help with creative problems, not just pattern matching. We became one of the first B2B power tools to harness these models, not to automate jobs away, but to elevate what humans can accomplish.“How can we remove the operational work that product teams and the teams at large have to do so that the only thing they have to focus on is really that high level creative processing that only really humans can do?”This question drives everything we build.
Our Core Principles
1. Humans First, AI Second
1. Humans First, AI Second
We believe AI should handle the operational overhead so your team can focus exclusively on what humans do best—creative thinking and strategic decision-making. BuildBetter exists to amplify human potential, not diminish it.
2. Compounding Intelligence
2. Compounding Intelligence
Every meeting recorded, customer call analyzed, and interview processed makes your organization’s knowledge base richer and more insightful. The true magic of BuildBetter emerges as you add more data—internal meetings, customer calls, interviews—creating a compounding effect that elevates your entire organization.
3. Unified Knowledge
3. Unified Knowledge
BuildBetter stands apart by blending internal and external data in one place. We’re not just a qualitative analysis tool or a ChatGPT instance with your company knowledge. We’re a complete operational system that captures everything—from Slack conversations to calls to emails—creating a single source of truth.
4. Democratized Access
4. Democratized Access
We believe insights should flow freely. That’s why BuildBetter uses usage-based pricing instead of per-seat licensing. Everyone at your company gets access—not just select teams. This seemingly small difference unlocks tremendous value, breaking down information silos.
5. Privacy and Security by Design
5. Privacy and Security by Design
Your data belongs to you. Period.
- Your data is never used to train any models
- Your data is never used to train our models
- SOC 2 Type 2 compliance
- GDPR compliance
- HIPAA compliance (when needed) We’ve done everything to ensure BuildBetter is personalized for your organization while maintaining the highest security standards.
Quick Start Guide
1
Create Your Workspace
Sign up and create your first workspace. Free users get 1 workspace, paid accounts support unlimited.
2
Install Apps
Download our Mac desktop app and iOS app for the best experience.
3
Add Custom Context
Go to Settings → Custom Context to add information about your company, products, and goals.
Getting Started with BuildBetter
Get Started
Complete setup guide and best practices
Quick Actions
Essential dashboard actions and shortcuts
Use Cases
Real-world examples and workflows
Explore Our API
GraphQL API Documentation
Build custom integrations with our comprehensive GraphQL API. Access calls, signals, documents, and more programmatically.
Setting Up Your Organization
Start answering the question “What are our customers asking for that we aren’t building?” by inviting your team and syncing your data.
Invite Your Team
Unlimited seats with usage-based pricing
Auto-Record Meetings
Set up calendar sync and recording rules
Connect Your CRM
Sync HubSpot or Salesforce bidirectionally
Security & Compliance
Trust Portal
Real-time security status and compliance documentation
AI Transparency
Our commitment to transparent AI usage
Data Processing Agreement
Enterprise DPA and compliance documents
Privacy Controls
Configure granular permissions and access
Popular Resources
Video Tutorials
Step-by-step video guides
Best Practices
Tips from power users
Community Forum
Connect with other users
Join Us on the Journey
We’re just beginning to explore what’s possible when we combine human creativity with AI-powered insights. BuildBetter isn’t just a product—it’s a new way of working that lets your team focus on what truly matters.
Schedule a Demo
See BuildBetter in action with a personalized demo from our team
Welcome to BuildBetter. We’re excited to see what you’ll build. 🚀