AI Routing is the suggestion engine that proposes the best home for a tracked item, PR, cluster, topic, or ticket. It comes in two flavors: an inline banner for high-confidence suggestions, and a full modal for editing the proposal before applying.Documentation Index
Fetch the complete documentation index at: https://docs.buildbetter.ai/llms.txt
Use this file to discover all available pages before exploring further.
What the AI Decides
For each item, the agent looks at the item’s title, description, and context and decides between two routing actions:- Attach — link the item to an existing high-confidence project. Returns the project ID and reasoning.
- Create — propose a brand-new project, with an AI-generated title and description.
The Banner (Auto)
TheAiRouteSuggestionBanner auto-loads on the detail pane for high-confidence attach suggestions. It’s the fast path — one click to apply without opening a modal. Low-confidence suggestions and “create” suggestions stay collapsed in the banner so you can review.
The Modal (Manual)
Click AI route in the detail-pane footer to open the full modal. The modal works for every item kind:- Signal — typical triage path
- PR — promotes the PR into a project
- Cluster — promotes the whole cluster
- Topic — promotes a topic snapshot
- Ticket — promotes a Linear ticket
What the Modal Shows
- Suggestion — Attach or Create
- Confidence — 0–100 score, color-coded
- Reasoning — why the agent chose this path
- Editable fields — title, description (and project pick if attaching)
Apply
Hits Apply and the routing happens atomically:- For attach: the item’s signals and metadata link to the target project; the tracked item disappears from triage
- For create: a new project is created with the (possibly edited) title and description; relevant extractions, topic snapshots, or Linear ticket references attach automatically
Specialized Inputs
The modal accepts optional context to improve routing:ticketIdentifier/ticketUrl— if the item came from a Linear ticket, the routing can preserve the linkextractionIds— for clusters or topics, the underlying signal IDs
When AI Routing Helps Most
- High signal volume — when the inbox is large, the banner gives you one-click answers for the obvious matches.
- Cross-project deduplication — the agent finds existing projects you might’ve missed in a manual search.
- First-pass triage by non-experts — anyone on the team can clear triage with the AI’s recommendations; experts can review the audit log.