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Documentation Index

Fetch the complete documentation index at: https://docs.buildbetter.ai/llms.txt

Use this file to discover all available pages before exploring further.

The Signals tab is the default Triage view. It lists every tracked item with in_triage: true. Use it to clear your inbox — for each item, decide whether it deserves project work, belongs to an existing project, is a duplicate, or shouldn’t be tracked at all.

The List

The left pane shows tracked items as a sortable list. Each row carries:
  • Title — user-entered or auto-generated
  • Type — colored pill (Bug, Feature Request, etc.)
  • Status — current state
  • Extraction count — how many signals are linked
  • Triage reason — why it entered triage (e.g., “high urgency”)
  • Urgency — numeric level (1–5)

Sort and Filter

  • Sort: active (default), newest, signals count, priority (urgency)
  • Filter: type, status, assigned to me, has/no ticket
  • Search: matches title, status, triage reason, type, ticket ID

Empty State

When the queue is clear, you’ll see: “Triage is clear.” Use that as a cue to look at Decisions or Clusters next.

The Detail Pane

Click any row to open it in the right pane. The detail shows:
  • Metadata — title, description, type, status, urgency
  • Evidence — extraction cards for every linked signal: call summary, feedback excerpt, person, company, date
  • Actions bar at the bottom

Inline Field Edits

Three dropdowns in the detail header let you update fields without leaving the page:
DropdownWhat It Sets
TypeThe item’s tracked-item type. Updates are written via the same API used elsewhere.
StatusCurrent state (Open, In Progress, Done, etc.). Custom statuses respected.
AssigneeThe team member responsible. Click your name to toggle assignment to yourself.

Actions

All actions are in the detail-pane footer.

Promote to Project

The most common path. Sets status: in_progress, in_triage: false — the item moves to /projects and disappears from this list. Requires the projects flag.

Attach Signals to an Existing Project

If the item belongs to an active project, attach its signals there instead of creating a new one. Opens a project picker; signals attach in the “suggested” review state. Requires the projects flag.

Create / View Ticket

Push the tracked item to Linear as a new issue. The modal builds a markdown description from the item plus its linked signals; you can edit the title before pushing. If a ticket is already attached, the button changes to View ticket with a link out.

Merge Duplicate

Opens the Merge Duplicate flow — finds similar items and lets you merge the current one into a target.

Correct Classification

Submits feedback that the item was mislabeled. Options:
  • Wrong type — pick the correct type
  • Should not be tracked — flag as a false positive
The reason field is optional but useful. The system learns from corrections over time.

Launch Investigation

Kicks off a Signals Background Agent run that auto-analyzes the item, looks for related signals, and suggests actions. You pick the question (free text) and the action policy:
  • Suggest only — the agent surfaces suggestions for human review
  • Approval required — the agent can act after approval at each step
The run shows up in the AI Chat surface; polling and approval happen there.

AI Route

Opens the AI Routing modal — the system proposes the best home for the item (attach or create) with a confidence score and editable fields.

Bulk Actions

Hold shift or click checkboxes to select multiple items. With the projects flag on, Promote N in the footer bulk-promotes the selection through a bounded-concurrency queue. A toast reports how many moved successfully and breaks down any failures.
Use the Correct → Should not be tracked option liberally. The classifier improves the more you tell it what doesn’t belong here.