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Projects is BuildBetter’s roadmap hub. Every project is a tracked item that brings together the customer signals driving the work, the ARR on the line, the people and PRs delivering it, and a live status view — so you can answer five questions on one screen:
  1. What should we work on? — Inbox and saved review views
  2. What are we currently working on? — This week + Active
  3. Who is working on what? — assignee avatars on every row
  4. Why are they working on it? — signals, customers, and trend rollups
  5. What’s the status / what’s next? — substatus chips, blockers, and next actions

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Where Projects Live

Projects often start life as tracked items in Inbox. When you promote an Inbox item, it moves to /projects with in_triage: false and a status of in_progress. From that point on, the Projects Hub is its home.
Projects is gated by the projects feature flag. If you don’t see /projects in the sidebar, contact your workspace admin to request access.

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Core Concepts

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What’s on the Pages

List & Views

Mine / All / Areas views, list and kanban layouts, the AI Roadmap banner, and how taxonomy areas and initiatives organize work.

Project Detail

The two-column detail page: timeline + signals on the left, rail cards (Status at a Glance, Rollup, Integration Issues, People & Signals, Post-Release Monitor, Close the Loop) on the right.

AI Features

AI Roadmap clustering, Similar Projects detection, Suggested Signals, AI status suggestions, and the project rollup.

Workflows

Create a project, update scope from a call, ship a status update, attach signals and calls, run close-the-loop after release.

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Initiatives and Evidence

Projects now include richer setup and evidence workflows:
  • Guided initiative setup helps teams configure initiative metrics and link projects during creation.
  • Initiative rollups summarize results from related projects, companies, and people.
  • Evidence suggestions recommend calls, signals, tickets, PRs, and other linked items that may explain why the project matters.
  • Evidence previews make it easier to inspect linked items before attaching them.
  • Approved evidence routing keeps project rollups focused on reviewed, relevant context.

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How Projects Connect to the Rest of BuildBetter

  • Inbox → promote a tracked item, PR, ticket, topic, or decision to make it a project
  • Signals → drive priority via volume, ARR, and trend; attach to projects to record customer demand
  • Calls → link a call and attach its signals in one move
  • Linear / Jira → attach tickets via Integration Issues; assignees auto-populate from Linear author mappings
  • GitHub → linked PRs feed the Status at a Glance card, trigger stage transitions, and roll up into project metrics
  • Knowledge → close-the-loop drafts and project rollups can be exported to knowledge pages
The list page subscribes to your org’s tracked-item event stream and live-updates as PRs merge, statuses change, and signals attach. No manual refresh needed.