Clusters Tab
The Clusters tab embeds the Clusters Discovery experience inline. It's the same view as the dedicated /clusters page, scoped to external/customer signals with at least 3 signals per cluster.
Use it to find clusters of customer demand that should become real project work — without leaving Triage.
Default Filter
The tab loads with:
- Boundary — external only (customer signals)
- Min cluster size — 3 signals
You can refine the filters inside the embedded view; the count in the tab badge stays tied to the default filter (same pattern Signals uses).
What You See
Each cluster row shows:
- Title — AI-generated theme
- Signal count
- Customer count
- ARR pill — cumulative ARR from the cluster's customer companies
- Trend — directional indicator (up / down / flat)
Click a cluster to open the detail pane.
The Detail Pane
The cluster detail shows:
- Customer list — every contributing company with ARR
- Sample messages — representative quotes from the cluster
- Acceleration math — signals-per-hour vs. baseline (catches sudden spikes)
- Trend chart
Actions
The same routing actions are available as for individual signals:
- AI route — let the AI suggest the best home (existing project or new one)
- Promote — create a new project from the cluster
- Attach to existing project — link the cluster's signals to an active project
Promoted clusters are tracked in local state so the same cluster doesn't reappear on subsequent loads.
Tip: Clusters are the right surface for spotting bottom-up customer themes (e.g., "30 customers asking for SSO"). For top-down strategic asks, use the Signals tab — individual high-urgency items.