RecentActivity

3.3 Recent Activity

The Recent Activity panel on your Home Dashboard gives you an immediate snapshot of everything that’s happened in your BuildBetter workspace. It includes newly recorded or uploaded calls, as well as your latest chat conversations, making it easy to pick up where you left off.

What You’ll Learn

• How to locate recent calls or uploads
• How to resume recent chat sessions
• How to quickly open and refine new transcripts or signals

1. Accessing Recent Recordings

1. Locate the “Recent Activity” section on the Home Dashboard.
2. Scroll through the most recent calls or uploads; each entry typically shows the call title, time/date, and a brief description.
3. Click on any entry to open the call details page, where you can:
   • View/Edit Transcript: Make sure speaker labels are correct.
   • Generate or Review Signals: Extract insights like feature requests or complaints.
   • Download or Share the call (if needed).

Tip: If you see “Speakers Not Assigned” next to a call, click to assign speaker names. That step unlocks BuildBetter’s advanced analytics.

2. Checking Recent Chats

1. Look for a “Recent Chats” or “Chat Activity” subsection within the Recent Activity feed.
2. Select the conversation you want to revisit by clicking on the name of the chat or a snippet of the last message.
3. Continue the thread as if you never left. BuildBetter retains the context of all previous messages in that conversation.

Use Case: Quickly jump back into a chat about a product roadmap or a specific customer call insight you were analyzing earlier.

3. Quick Links

• Calls: Takes you directly to the “Calls & Recordings” section for deeper review.
• Signals: Opens the Signals interface, filtered to the relevant call or timeframe.
• Documents: If a document was just created or updated, you can open it to refine or share.
• Folders: If the call or chat was saved in a folder, you can navigate to that folder in one click.

Time-Saver: These links help you avoid extra steps in the navigation bar, letting you jump straight to your next action.

4. Best Practices & Tips

• Review Each Morning: Start your day by scanning Recent Activity to see if any new calls were recorded overnight or if team members uploaded new content.
• Speaker Assignment First: If you notice unassigned speakers, fix it immediately. This allows accurate signal extraction and document generation later.
• Use Folders Strategically: If you see multiple calls on the same topic, consider creating a folder and adding them. Then you can chat over that folder for consolidated insights.
• Collaborate: Recent Activity also shows if team members added notes or shared a new doc. Keep the conversation going by jumping into the relevant item.

5. Troubleshooting

• Missing Recordings: Ensure your calendar or conference platform integrations are active and that you (or the host) admitted BuildBetter to the call.
• Delayed Transcripts: Large files or slow internet can cause slight delays in processing. Wait a few minutes or refresh the page.
• No Recent Activity Visible: If nothing appears, it may be that no calls or chats have occurred recently. Double-check your date filters or integrate more data sources.

Summary

The Recent Activity panel is your real-time feed for everything new in BuildBetter. Whether you’re looking for a fresh transcript, continuing a chat conversation, or just wanting to see what your teammates have been working on, this section streamlines your workflow and keeps your team aligned.